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Queuing Theory

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Queuing Theory

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    1. Nur Aini Masruroh Queuing Theory

    2. Outlines

    3. Introduction Involves the mathematical study of queues or waiting line. The formulation of queues occur whenever the demand for a service exceeds the capacity to provide that service. Decisions regarding the amount of capacity to provide must be made frequently in industry and elsewhere. Queuing theory provides a means for decision makers to study and analyze characteristics of the service facility for making better decisions.

    4. Basic structure of queuing model Customers requiring service are generated over time by an input source. These customers enter the queuing system and join a queue. At certain times, a member of the queue is selected for service by some rule know as the service disciple. The required service is then performed for the customer by the service mechanism, after which the customer leaves the queuing system

    5. The basic queuing process

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