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Presents. Type in a sub-title agenda here. Network Management for Large Scale Converged Services Networks. Ross Rehart, Sr. Solutions Engineer. Agenda. The Converged Network Converged Network Components Issues Managing a Converged Network Defining the need Compliance and Process Flow

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  1. Presents Type in a sub-title agenda here Network Management for Large Scale Converged Services Networks Ross Rehart, Sr. Solutions Engineer

  2. Agenda • The Converged Network • Converged Network Components • Issues Managing a Converged Network • Defining the need • Compliance and Process Flow • Costs • Conclusion

  3. Converged Network • Aspects • Multi-service • High bandwidth • Multi-node type • Decentralized mediation/control • Complex interaction between nodes

  4. Converged Network Components

  5. Issues the NOC Must Handle • Multiple Element Management (EMS) and Operations Support Systems (OSS) • Manufacturer specific • May or may not have northbound reporting capabilities • Multi-disciplines needed to manage/respond • Ever changing infrastructure • Ever increasing node/service count • Volume of alarming

  6. Defining the Need • What level of management is needed? • What needs to be managed • Applications • Services • Network • Protocols • Centralized or decentralized • Business requirements

  7. ITSM Service Support NMS Elements ITSM Service Delivery Incident Mgmt Fault & Event Mgmt Service Continuity Mgmt Problem Mgmt Configuration Mgmt Release Mgmt Security Mgmt ITSM Security Configuration Mgmt Service Continuity Mgmt Change Mgmt Performance Mgmt Availability Mgmt Service Level Mgmt Engineering &Capacity Mgmt Capacity Mgmt Financial Mgmt Compliance Considerations

  8. Performance Management Case Management Configuration Management Asset Management Custom Reporting Custom Solutions for 3rd Party Vendors Manager of Managers/ Fault Manager Notification Web Portal – Customer Connection Escalation Teams NOC Process Flow NOC

  9. Costs: Building and Operating • Notes: • Estimates do not include facilities related expenses such as power, connectivity, furniture, space, desktops etc. • Estimates based on 500 nodes under management

  10. For larger organizations, engaging with outsource management partner can result in one year start-ip savings of over $1M, and an ongoing cost savings of $100 - $250K/yr. Outsource Partner In Sourcing v. Outsourcing • Cost • OpEx vs. CapEx • Need • Outsource to in-source migration • Expected alarm volume • Staffing needs • In-house Expertise

  11. Conclusion • Network complexity is on the rise • Ever increasing demand for service diversity • Issues around managing a converged network are as complex as the network • The need must be defined • Compliance and Process must be considered • Cost – OpEx vs. CapEx

  12. Ross Rehart Sr. Solutions Engineer rrehart@networkinsight.com 858.362.8367 www.networkinsight.com

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