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Ethical Organizations?. Working Internationally January 16 th 2014 Jan Lok. http://upload.wikimedia.org/wikipedia/commons/4/43/Spider_web_Luc_Viatour.jpg. Four elements. Context Importance of diversity (major concept in Business Ethics as well as Cross Cultural Business)
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Ethical Organizations? Working Internationally January 16th 2014 Jan Lok http://upload.wikimedia.org/wikipedia/commons/4/43/Spider_web_Luc_Viatour.jpg
Four elements • Context • Importance of diversity (major concept in Business Ethics as well as Cross Cultural Business) • Responsible organizing (based on dissertation of Maarten Verkerk) • Role of a Code of Conduct (how to get the organization to a higher ethical level) http://seseht.files.wordpress.com/2011/10/jenga.jpg
Context Some basic questions • What does it mean when an organization is responsible? • Who is responsible within an organization? • How do you organize responsibility? • How to combine your convictions with those of others – a matter of hermeneutics and diversity • How do you develop an organization towards a higher ethical level (if that’s possible)?
Diversity Personal concept Reflective concept Business concept http://www.cheynestraining.com/resources/images/diversity.jpg
Personal check up Be real & nottoo correct… Whatif… • Yourcolleague is gay andcommunicatesit • Your have torecruit 5% employees fromethnicminoritiesandjustMorocconguys show up • You have tocollaboratewithsomeone in a wheelchairwho is depending on you • Your boss has been to prison forfraud • You have toworkwithgypsieswho are just in itfor the money
Diversity item level Person Organization Society System • Gender • Race • Belief • Conviction • Health • Age • Sexuality
attitude • Humility • Listening skills • Empathy • Cultural awareness
Some statements… • The way you deal with people from other churches predict how you deal with diversity in business • Your worldview is decisive in dealing with diversity • In the long run, discussions about diversity always end up talking about hermeneutics • Within Post Modernism diversity is the ultimate value
Responsible Organizations http://www.swickph.com/images/uploads/shutterstock_65729302.jpg
A philosophical option… See reader (@www.che.nl/jtermeurope2014): • Responsible Behaviour in Industrial Organisation by Maarten J. Verkerk (a quite complicated text)
elements • conditions by management • multidimensional character of org's • role of an employee • ethics of responsibility
Conditions • conditions for responsibility • freedom • information • Competence • role of manager -> leader -> coach http://socialdesigner.com/stored_images/0001/0927/02_thumb_500_500.jpg
multidimensional character of org's Organization is 'a whole' Dimensions: a. physical(e.g. the chemicals being transformed), http://sumokina.com/tag/exercises
b. biological (the reduction of waste materials that polluted the environment of the plant, ergonomic aspects of equipment), http://www.bg-21.com/en/section/environment
c. psychic (the identification of the operators with their work and group, their motivation and satisfaction),
http://guerrillanews.wordpress.com/2011/01/ d. power and influence (authority of operators, the mini-company process, improvement teams),
e. lingual (sharing of information, communication patterns),
f. social (cooperation of operators within a group, informal contacts between management and employees), http://voicesage.blogspot.com/2008/11/future-of-messaging-social-dimension.html
g. economic (reduction of cost prices, competition in the market), http://www.jongerenraadtholen.nl/geld-verdienen/dagobert-duck/
h. juridical (safety and environmental laws), http://www.google.nl/imgres?q=juridical+dimension&um=1&hl=nl&safe=active&sa=N&biw=1280&bih=879&tbm=isch&tbnid=uQ0KgAq6Bte-4M:&imgrefurl=http://commons.wikimedia.org/wiki/File:Juridical_text_AO27986_mp3h8896.jpg&docid=9W2VBgVSsOHU2M&imgurl=http://upload.wikimedia.org/wikipedia/commons/0/03/Juridical_text_AO27986_mp3h8896.jpg&w=2336&h=2331&ei=W1-pT5KbCPCN4gSRqtGxCQ&zoom=1&iact=hc&vpx=881&vpy=144&dur=4895&hovh=224&hovw=225&tx=107&ty=147&sig=113717214215940873255&page=1&tbnh=154&tbnw=151&start=0&ndsp=24&ved=1t:429,r:4,s:0,i:79
moral (care for individual employees, quality of labour), http://bilgrimage.blogspot.com/2011_02_01_archive.html
j. trust (between management and employees). http://newdirectionsconsulting.com/wp-content/uploads/2012/07/trust.jpg
role of dimensions • each dimension has its own norms • each dimension is unique • each dimension cannot be reduced to another one • aspect of a whole • frame for moral behavior???
ethics of responsibility 1 • blind spots: • ethical aspects of design of organisations • the influence of typical organisational phenomena such as trust and power on responsible behaviour is not recognised • so, inherent normativity of organisations should be starting point • anchoring of business ethics in organisational theory. • implies a normative reinterpretation of organisational theory
ethics of responsibility 2 • An ethics of responsibility starts with the deepest motive or ethos of a human actor • religious ethical motivation • enlightened humanism of Christian belief • Stress the importance of • values • norm principles • norms
ethics of responsibility 3 Three lines of thought are integrated: • a fundamental line summarised by the key words dignity and vocation. • an organisational line summarised by the words trust and power. • a philosophical line summarised by the words multidimensional normativity and the normative development of organisational structures
The Code of Conduct 1 • Basic question: how do you establish integrity as keystone of your organization? • Cultural approach • Structural approach • Integrated approach
CoC • Effectiveness is depending on • Role models • Shared beliefs • Teamspirit • Implementation • Fit with overall culture • Part of policies http://www.transfieldservices.com/content/Image/Corporate%20Governance/code_of_conduct_pyramid.jpg
A small comparison Holland • Team approach (culture) • Shared beliefs / convictions • Employees • Enforcing by talks USA • Individual accountability • Company’s convictions are leading • Leader • Enforcing by rules