An SES Care Home

1. An SES Care Home Heronswood Heronswood Residential Home 51 Harestone Hill, Caterham, Surrey,CR3 6DX Tel: 01883 344645

2. ABOUT US Daily life at Heronswood is relaxed and informal; residents are encouraged to set their own agendas for the day and to be supported by the staff where necessary. At Heronswood we actively recognize the importance of people maintaining their interests and hobbies so have an activities coordinator to keep the residents entertained. The gardens are extensive with many fruit trees and a beautiful place to sit in the good weather. Heronswood is actively part of the local community with regular visits from the Vicar and local residents alike. Residents are encouraged to bring in their own personal belonging to personalise their rooms.Residents and their families come to choose a room if able and then come on a one month trial to give them the opportunity to see if they settle in. Heronswood

3. Heronswood provides personal care to elderly people, of both sexes, over the age of 65 years. We foster an atmosphere of care and support which both enables and encourages our residents to live a full, interesting and independent lifestyle. Residents are encouraged to bring in their own personal belongings to personalise their rooms. "Thank you so much, my mother loves living here and walking in the tranquil garden and having her own little flower patch." Heronswood About Us…

4. Every individual resident at Heronswood will receive holistic nursing and social care appropriate to their needs, which will be delivered in a respectful manner with privacy and dignity maintained. Residents are encouraged to join in the daily activities the home provides which are changed on a monthly basis and can be viewed on the residents notice board located outside the dining room. The activities are designed with choice, fulfilment and movement in mind. The home also holds a summer barbeque every year which all residents, family and staff are welcome to attend. Heronswood

5. We aim to provide a high quality of care in a safe and homely environment. All residents are encouraged to maintain and maximise their abilities and skills.At all times we respect their dignity, privacy and independence Heronswood

6. We have a full range of policies and procedure in line with the Care Quality Commission minimum standardsHeronswoodoffers a full range of person centred activities with a newsletter and schedule of activities available for all to enjoy.  We also like to hold various social events throughout the year to which friends and family are always invited to attend, these have included in 2009, a Marie Curie Tea Party, a Comic Relief coffee morning and a Summer Barbeque in the garden which was greatly enjoyed by all. We also have a pat dog visiting most weeks.We are able to cater for all types of dietary requirements which can be enjoyed in our dining room. We offer a wide and varied menu prepared by our cooks. We offer excellent support on nutrition to all our residents but particularly to those with dementia who can quickly become undernourished Alongside the in-house activities, we take advantage of the local Dial a Ride service, where possible, we will go into Basingstoke with residents to do some shopping.Resident’s medical needs are looked after by two local GP practices and the services of other healthcare professionals