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LibQual+ 2004 at the University of Connecticut Libraries

LibQual+ 2004 at the University of Connecticut Libraries. Francine DeFranco Director, Collections Services January 17, 2005. The University of Connecticut Libraries. Storrs Campus Libraries

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LibQual+ 2004 at the University of Connecticut Libraries

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  1. LibQual+ 2004 at the University of Connecticut Libraries Francine DeFranco Director, Collections Services January 17, 2005

  2. The University of Connecticut Libraries Storrs Campus Libraries • Homer Babbidge Library - Includes Culpeper Media Library, Map and Geographic Information Center, Art and Design Library • Music and Dramatic Arts Library • Pharmacy Library Regional Campus Libraries • Avery Point • Greater Hartford • Stamford • Torrington • Waterbury Professional School Libraries • Law Library • Medical Library

  3. Survey Process and Procedures • Preliminary decisions • Groundwork • Implementation • Conclusion • Review of survey results • Use of survey results for marketing and administration purposes

  4. Preliminary Decisions • Who will be responsible to organize and administer the survey? • How will the survey be conducted? • When will the survey be administered? • What internal and external concerns need to be addressed? • How will the survey results be used for internal and external purposes?

  5. Groundwork • Register for the survey • Determine survey dates • Become familiar with survey components, timetable, and data needs • Determine survey samples and decide how samples will be generated • Gather respondent data for faculty and students • Prepare survey letters and arrange for distribution • Market survey via library and student mechanisms

  6. Implementation • Communicate survey details with library staff • Distribute survey • Monitor survey responses • Answer questions/email related to the survey • Send reminder letter(s)

  7. Conclusion • Close survey • Thank library staff and university personnel who assisted in the survey effort • Review survey results to identify areas for further analysis and follow up efforts • Use LibQual+ survey report to generate customized report for planning and decision making purposes

  8. In Closing…Thank you for your attention.Questions?For additional information contactfrancine.defranco@uconn.edu

  9. The University of Connecticut Libraries www.lib.uconn.edu Francine M. DeFranco francine.defranco@uconn.edu

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