1 / 12

Tessitura Training: Orders vs Ticket History Ticket Reservations

Tessitura Training: Orders vs Ticket History Ticket Reservations. Please answer the questions around the room! June 22, 2017 - Week 5 . Phase 1: Orders v.s Ticket History.

mlarkin
Download Presentation

Tessitura Training: Orders vs Ticket History Ticket Reservations

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Tessitura Training: Orders vs Ticket History Ticket Reservations • Please answer the questions around the room! • June 22, 2017 - Week 5

  2. Phase 1: Orders v.s Ticket History • Ticketing is one of the primary functions of Tessitura, and there are two main ways to see transaction data for our Constituents.

  3. What are the main differences? FAQs: 1. Ticket History is easier to query for Lists and Extractions 2. Orders present the same data that you would see in the Ticket Orders screen • Ticket History • At-A-Glance view • Historical system purchases and Tessitura purchases • Orders • Detailed view • Tessitura purchases only. May 2015-Present

  4. Log into Tessitura! • Live

  5. Phase 2: Ticket Reservations • Ticket orders, Reservations, Member Requests, Camp purchases, ETC!

  6. The Ticket Order Screen has 4 Primary Tabs: • Order Details • Product Catalog • Seat Map • Quicksale • Order History

  7. Where are we in Tessitura?

  8. Tessitura Log Ins ... why so many? • RAMP • Citrix • LIVE • TEST • SSMS (SQL) • TessituraNetwork.com FAQs: 1. Can we change the length of time before it logs me out? No, or else we’re not PCI Compliant 2. Can we have one log in for all? No, they’re each their own program. However, they do all use your same username...yay?

  9. Password Check • Log in to: Citrix • Log in to: Test • Log in to: Live • Log in to TessituraNetwork.com

  10. Constituents - Part 1 • Constituent Types • Constituent Searches

  11. Phase 2: Technical (the philosophical conversation) • TNEW vs. Tessitura vs. Wordfly vs. Wordpress (Sydney) • Acknowledgements (Krystal) • May 25, 2017 - Week 1

More Related