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ACCESSIBLE TOURISM IMIC 2 February 2006 Dr. Aris Ikkos , ISHC. Contents. Disability in the World Accessible Tourism Accessibility in Greece Accessibility Plan. Categories of Disabled People. Wheelchair users Reduced Mobility Visual Impairments Hearing Impairments
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ACCESSIBLE TOURISM IMIC 2 February 2006 Dr. Aris Ikkos, ISHC
Contents Disability in the World Accessible Tourism Accessibility in Greece Accessibility Plan
Categories of Disabled People Wheelchair users Reduced Mobility Visual Impairments Hearing Impairments Asthma & Allergies Mental Disabilities Reading Difficulties
Disabled, Aged & Temporarily Disabled People in Europe 120 mln. – 89mln. Potential Tourists Source: Eurostat, OSSATE
Contents Disability in the World Accessible Tourism Accessibility in Greece Accessibility Plan
Disability & Tourism • Many disabled have medium / high income • Vacation Packages provided by Social Security • 50%of disabled would travel more if services were provided to them • Disabled in US(Open Door’s Organization-Harris Interactive Study) • By 2030, they will increase by30 mln. • In2002spent$13,6 δις in trips • 40% of travellers, travelled outside US:44% to Europe: Germany (28%), Un. Kingdom (28%), France (25%)
Characteristics ofAccessible Tourism • Book in Advance • Internet / openforums • Totalaccessibility • Loyal customers • Withfamily, friends, and/orcarers • Travelling out of season as well • Accessible destinations: • Competitive advantage => high occupancy / prices • Friendly profile / useforalltravellers.
Servicing Disabled Tourists Persons with access needs Persons with low access needs Persons with all kinds of access needs Persons with the highest level of access needs Disability Organisations & CharitiesSpecialised Travel agencies Destination Management OrganisationsInternet, Travel Agencies Source: OSSATE
European Accessibility Label • Rules • Standards • Symbols • Services Accessibility of destinations is easily compared
Contents Disability in the World Accessible Tourism Accessibility in Greece Accessibility Plan
Contents Disability in the World Accessible Tourism Accessibility in Greece Accessibility Plan
Methodology Solutions Source: MHI turismo
Accessibility Plan Source: MHI turismo
Accessible Historic Cities Venice
Accessibility Plan Source: MHI turismo
Thank you Dr. Aris Ikkos, ISHC a.ikkos@jbrhellas.gr