50 likes | 59 Views
Ralitsa Zhekova Consulting offers expertise in EU Framework Programmes, grants, structural funds, and support for SMEs and researchers. Services include information access, organizing workshops, addressing IPR and financial aspects, and database utilization. Efficient client interaction involves preparation, visits, and documentation for consultations.
E N D
Consulting and Management of Clients Ralitsa Zhekova
Consulting • Have a broad knowledge of EU Framework Progammes • Information available on websites, workshops, publications • Structure and participation in Framework Programmes • IPR, financial aspects • Website tools, i.e. partner search database, EPS
Consulting 2. Have a general knowledge of structural funds and other type of grants - Department websites, producer associations, EuroInfo Centers 3. Know other organizations supporting SMEs and researchers
Contact with client • Prepare in advance – ask about goal of the visit • prepare list with questions • prepare leaflets, brochures 2. Visit of client - special place with proper conditions
Contact with client 3. Fill in form to account for RCP consultancies 4. Register the client in database - special form to be filled: name, surname, company/institution, address, date and goal of the meeting