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10 tips on communication skills

communication skills

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10 tips on communication skills

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  1. MMM Training Solutions 10 Tips for Effective Workplace Communication

  2. 10 Tips for Effective Workplace Communication • Conceptualizing your Message with Clarity: • Understand the Other’s Paradigm • Recognize Barriers to Communication • Communication is a Partnership • Communicate Clearly, Concisely and Coherently • Appropriate use of Tone and Body Language • Conviction & Passion Persuades • Eliciting Feedback • Reflecting on the Feedback • Effective Listening

  3. 10 Tips for Effective Workplace Communication • Conceptualizing your Message with Clarity: Every time you have to communicate to a stakeholder or your colleagues, ask yourself if you are clear about the message you want to communicate. Remember, your message does not involve just words, it includes feelings and emotions surrounding the situation about which you are communicating. Proactively choose the emotion you want to convey through your message.

  4. 10 Tips for Effective Workplace Communication • Understand the Other’s Paradigm: The objective of effective communication, especially in a workplace, is to ensure that the receiver perceives the message the way you intend. So, if the onus is on the communicator, then it is imperative that the communicator understands the receiver’s world. The more you understand their paradigm, the easier it is to communicate the message in a fashion they understand.

  5. 10 Tips for Effective Workplace Communication • Recognize Barriers to Communication: In today’s globalized work scenario, there is a mélange of barriers that impedes effective communication. Top most on this list, is the cultural barrier. It is impossible to understand another’s culture totally but you can strive to understand the receiver’s world. Understand how your communication needs to be altered to get the desired result.

  6. 10 Tips for Effective Workplace Communication • Communication is a Partnership: Establishing trust and rapport positively impacts the effectiveness of communication as it permits the communicators to be relaxed and comfortable. While communicating observe closely the other person’s body language and mirror it by altering your own. When you are the listener, encourage the speaker with positive body language that expresses interest.

  7. 10 Tips for Effective Workplace Communication • Communicate Clearly, Concisely & Coherently: Avoid ambiguous words and phrases and ensure clear diction, enunciation and inflection. It is important to keep the message short, and simple. Resist the temptation to say or write more. Information overload is a sure recipe for miscommunication and confusion. Stick to the central theme of your message.

  8. 10 Tips for Effective Workplace Communication • Appropriate use of Tone and Body Language: Be sure your facial expressions, gestures and other non-verbal cues suggest the appropriate emotion that you want to convey. The most important aspect of the non-verbal cue is your tone of voice. Be aware of the pitch and rate of speech that can determine the emotions you convey through your voice. In written communication, choice of words determines the tone of the message. Be sensitive to how the reader may perceive your message.

  9. 10 Tips for Effective Workplace Communication • Conviction & Passion Persuades: Messages that require people to take action, especially when it is against what the listener believes in, are fueled by the conviction and passion with which your message is communicated. Here usage of appropriate metaphors can, not just add beauty to your speech but also can be persuasive.

  10. 10 Tips for Effective Workplace Communication • Eliciting Feedback: Ensure your communication includes requests for feedback. Inquire to finds out if you were able to get your message across authentically. Here, the objective of feedback is primarily to check their understanding of your message. If they did not understand you, you can alter your communication to establish complete comprehension.

  11. 10 Tips for Effective Workplace Communication • Effective Listening: Listening plays a more significant role in communication than spoken communication. Always listen with an open mind. You do not have to agree to what is being said but it is important to understand what is being. Active listening includes questioning, paraphrasing and summarizing the message. While listening to messages with high emotional content, practice reflective listening. This enhances the relationship as you display empathy when using reflective listening.

  12. 10 Tips for Effective Workplace Communication • Reflecting on the Feedback: Your success in workplace communication hinges on the whole-hearted attempts you make on establishing win-win outcomes. This is only possible when you reflect on the feedback you receive from the other person. Do not allow critical feedback and criticisms, which are just part and parcel of any working environment, to affect you negatively. Always look at the bigger picture. If you have to convey a critical feedback, ensure it addresses the issue and the person.

  13. MMM Training Solutions Discover Your True Potential Tel: 044 42317735 Mobile: +91 9677044366 Website: www.mmmts.com E-mail: administration@mmmts.com

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