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CA Software Licensing & XOsoft Overview

Learn about different software licensing programs offered by CA, including Open License, Government License, and Master License programs. Get insights into maintenance guidelines, partner portal access, CA XOsoft solutions, and more.

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CA Software Licensing & XOsoft Overview

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  1. CA Software Licensing& XOsoft Overview Susan Matesic Ingram Micro CA Business Development Manager

  2. Today’s Agenda • Licensing Programs • Maintenance Guidelines • Partner Portal • CA XOsoft Solutions • Q&A

  3. Licensing Programs • Open License Program (OLP) • Small to Large Size Organizations • Government License Program (GLP) • Government, Education & Non-Profit Institutions • Master License Program (MLP) • Larger Global Organizations • ALL of CA’s products and services are available through Licensing

  4. OLP - Open License Program • No Minimum Point Purchase Requirement • 24 – 48 Hour Delivery • Immediate email Delivery • Customer receives: • License Certificate with Unique Certificate # • Single License Key for Multiple Installations • OLP Media Kit is NOT required on initial order • Includes Live Trial CD’s, Documentation • Pick, Pack and Ship by CA • On Reorders, Media Kit is Optional

  5. GLP - Government License Program • No Minimum Point Purchase Requirement • Any Level of Government, Educational Institution or Non-Profit Organization • GLP Media Kit is Mandatory on Initial Order: • Includes Live Trial CD’s, Documentation • On Re-Orders, Media Kit is Optional • 24 – 48 Hour Delivery • Immediate email Delivery • Customer Receives: • License Certificate with Unique Certificate # • Single License Key for Multiple Installations • Media for Installation

  6. MLP – Master License Program • MLP is a High-Volume Software License Program that offers Substantial Discounts on CA software • Minimum Purchase of 5,000 Points worth of Software and Services over a Two-Year Period • Initial Purchase of 2,000 Points is Required • At the end of the First Year, another 1,500 Points Purchase is necessary • At the end of the Second Year, another 1,500 Points Purchase is necessary • Therefore a Total of 5,000 points must be accrued over the Two Years of the Agreement.

  7. Value vs. Enterprise Maintenance • Value • Sold w/Product or as a Renewal • 12x5 Technical Support • No-Charge Upgrades • ONLY WITH OLP SKUs • Enterprise • Sold w/Product or as a Renewal • 24x7 Priority Technical Support • No-Charge Upgrades • Unlimited Access to SupportConnect • Web based support infrastructure(self-help, downloads, immediate product updates…) • Available with OLP, GLP & MLP SKUs

  8. Maintenance Guidelines… • Customers have 60 Days after the End of their Maintenance Term to Renew their Licenses • Co-Terming is available on a Case-by-Case Basis • Some products Require Maintenance • Most Commercial Products have the Option • Maintenance Renewal Portal will allow Partners to Manage a Profitable CA Book of Business

  9. Commercial Resellers • Have Access to all CA Commercial Products • ARCserve, XOsoft, Threat Manager, SCM, HIPS, AV, Anti-Spyware, AllFusion • No Authorization is Required • Range from Independent Retailers to Largest VAR’s, Software Resellers and Integrators • No Training or Certification Requirements • Can Purchase from any Canadian Distributor

  10. Returns… • Hate ‘em but they are a reality! • CA has become very strict on adhering to policy, so exceptions are no longer common • The Policy: • Within 15 Business Days of Certificate Date, no questions asked • Within 16 – 30 Business Days of Certificate Date, accepted with an offsetting PO of Equal or Greater Value • Beyond 30 days of Certificate Date, no returns will be accepted • License or LOD must be returned to CA within 30 days of RMA being issued • No partial returns will be accepted

  11. What is a BARF/IQ? • IQ – Indirect Quote • Pricing is Based on the End-User Opportunity and CA must make that Pricing Available to any Reseller or Distributor that Requests it from CA • Used for Competitive Opportunities, One-Off’s, Co-Terms or any other Situations that are “Non-Standard” • Must have an Approval Number to be “Official” • IQ’s are sent to Susan Matesic @ Ingram • Always in U.S. Dollars

  12. CA Sales Support • Pre-Sales Technical Support - Unlimited technical support, conference calls, network design and Web-demos to successfully sell CA technology with ease • Sales Support – Support with software configurations and pricing • Not for Resale Software - Free NFR’s for most commercial products for resellers. • Free Training - Web-casts and on-site Lunch-n-Learns for resellers and end-users. • The main number for general questions is: 1-800-TEAM-VAR

  13. Training Resources

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