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How Hotel Industry can use Beacons to Improve guest Experiences

With digital technology evolving with rapid pace, the innovative offering of IoT, i.e. beacons has started gaining the momentum. This technology has the capability to set a personalized recommendation and notify specific agenda and the same can be send depending upon the Geo-location to the end-users.

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How Hotel Industry can use Beacons to Improve guest Experiences

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  1. How Hotel Industry can use Beacons to Improve Guest Experiences ​http://www.mobiloitte.com

  2. With digital technology evolving with rapid pace, the innovative offering of IoT, i.e. beacons has started gaining the momentum. This technology has the capability to set a personalized recommendation and notify specific agenda and the same can be send depending upon the Geo-location to the end-users. In comparison to GPS tracking, beacons are very effective in tracking indoor locations with wide range of facilities, attributing precision. Further, they require low maintenance as they use a low-energy Bluetooth connection which can run for 2 years on a watch-sized battery. ​​Market Trend: The hospitality Technology report reveals that, 54% of the hotels urge to invest in latest technology trend, that includes payment & data security, guest room tech, and mobile engagement. It is also reported that the following year, a good number of hotels are adopting cloud technology to have real-time data to make customized strategies and minimize the manual errors. The evolving technologies such as IoT, virtual reality, wireless charging, robotics, interactive digital displays, smart control apps and beacons are used to take the guest experience to the next level. Thus, no doubt beacons will stand as a game changing strategy in the hotel industry. Today, the travelling freak expect a lot from the technology, they look for tailored services and personalized recommendations that can help them to make good decisions based on real-time data. Hence, it has become mandate for hoteliers to make use of beacon technology to enhance and elevate customer experience, to survive and soar higher in this highly competitive world. In this article, let’s understand how beacon technology is helping the hotel industry to create a seamless experience. Here are some offering that beacon technology unfolds outstanding service to customers. ​http://www.mobiloitte.com

  3. ​​ Indoor Navigation In this technology driven world, the customer wants to have a more comfort zone, either it's about finding a room, spa or restaurant, or offer an interactive road map, nearby fuel point and etc. For example; while traveling abroad, many people seeks app translator to understand the local language. Hence, hotels can offer such apps to help overcome this language barrier. ​​Analytics for Service Response Time With the beacons getting information about a staff member closest to a guest room, helps to quick service request, including coffee or IT support, enabling a faster response time. This fasten the services distribution and increase staff productivity. ​http://www.mobiloitte.com

  4. Personalized Settings The personalised setting in hotels is quite popular these days. What happens here, using the apps, tracking guest entry time and exit is easy and can be utilized to send automatic notifications, enabling automated controlling light, temperature and TV. And it also allows guests to place an order for room service or other. ​​Safety and Security ​http://www.mobiloitte.com

  5. With the beacons safety comes in hands. It allows to track and help rescue guests by either guiding them or sending a rescue team to any emergency situation. This is specially for kids and some emergency situations. Automated Check-in/Checkout One of the most important tasks has been simplified with the beacons technology, it helps to have the information by sending push notification, for situation like how long you need to wait in line and fumbling for a reservation number, etc. The iBeacon technology has brought in new possibilities for businesses, either it is for increasing footfall to sales outlets or data tracking. Mobiloitte has been creating the next generation of magical mobile apps which are connecting real-world with smart devices by using BLE communication. Experience with Mobiloitte ● iBeacon Development ● GPS Integration ● Google Maps App ● Push Notifications ● Review Rating App ● Audio Video Streaming ● Social Media Integration ● Titanium Alloy Framework ● Payment Gateway Integration ​http://www.mobiloitte.com

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