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Promoting Excellence Framework

Promoting Excellence Framework. and changes to our training programme. Service Manager’s Away-Day, Stirling 3 April 2012. Standards of Care for Dementia in Scotland (2010). Service Manager’s Away Day Stirling 3 April 2012.

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Promoting Excellence Framework

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  1. Promoting Excellence Framework and changes to our training programme Service Manager’s Away-Day, Stirling 3 April 2012

  2. Standards of Care for Dementia in Scotland (2010) Service Manager’s Away Day Stirling 3 April 2012 Government commitment to improve the quality of care and support provided to people with dementia and their families.

  3. Promoting Excellence Framework Service Managers Away Day Stirling 3 April 2012 • Describes the minimum knowledge and skills required by ALL health and social care staff. • This applies if staff are working in a person’s own home, in a day care facility or anywhere where they will come into contact with people with dementia and their families, e.g. pharmacists, clinics, and any Alzheimer Scotland facility.

  4. Staff will be working at one of the four levels: Service Manager’s Away Day Stirling 3 April 2012 • Informed Practice Level • Skilled Practice Level • Enhanced Practice Level • Expertise Level

  5. Dementia Informed Practice Level: Service Manager’s Away Day Stirling 3 April 2012 Provides the baseline knowledge and skills required by all staff working in health and social care settings including a person’s own home.

  6. Informed Level Staff: Service Manager’s Away Day Stirling 3 April 2012 • Administrators • Council Members • Minibus Drivers • National Office Staff • Non-care Staff • Volunteers

  7. Dementia Skilled Practice Level Service Manager’s Away Day Stirling 3 April 2012 Describes the knowledge and skills required by all staff that have direct and/or substantial contact with people with dementia and their families and carers.

  8. Skilled Level Staff Service Manager’s Away Day Stirling 3 April 2012 • Directors – minimum skilled level (dependant on role) • Personal Assistants •Support Workers • Volunteer co-ordinators

  9. Enhanced Practice Level: Service Manager’s Away Day Stirling 3 April 2012 Outlines the knowledge and skills required by health and social services staff that have more regular and intense contact with people with dementia, provide specific interventions, and/or direct/manage care.

  10. Enhanced Level Staff Service Manager’s Away Day Stirling 3 April 2012 • Assistant Service Managers • Counsellors • Service Managers • Day Care Organisers • Dementia Advisors • Outreach Workers • Post-diagnostic Link Workers • Project Workers • Regional Managers • Service Managers

  11. Expertise Level: Service Manager’s Away Day Stirling 3 April 2012 Outlines the knowledge and skills required for health and social care staff who by virtue of their role and practice setting, play an expert specialist role in care, treatment and support of people with dementia.

  12. Expertise Level Staff Service Manager’s Away Day Stirling 3 April 2012 • Development Team

  13. Service Manager’s Away Day Stirling 3 April 2012 Our Training

  14. DVD & 3 Scie modules & days1 &2. About Dementia Informed Practice Level Getting To Know The Person With Dementia The Environment Service Manager’s Away Day Stirling 3 April 2012

  15. Skilled Level Service Manager’s Away Day 3 Stirling 3 April 2012 • 8 Days of Training • This includes the 4 days of induction. • The content of some of the induction sessions will change.

  16. Induction Day 1 Service Manager’s Away Day Stirling 3 April 2012 • Introduction to the organisation • Introduction to the region, its services and local support networks • Introduction to working with people with dementia • Introduction to working with carers • Communication

  17. Induction Day 2 Service Manager’s Away Day Stirling 3 April 2012 • Achievement, Fulfilment & Risk Enablement • Social Inclusion & Diversity • Rights & Responsibilities • Adult Support & Protection • Standards of Care for Dementia & The Promoting Excellence Framework • Personal Development

  18. Day 3 Service Manager’s Away Day Stirling 3 April 2012 • Personal Care

  19. Day 4 Service Manager’s Away Day Stirling 3 April 2012 • Manual Handling (People)

  20. Day 5 Service Manager’s Away Day Stirling 3 April 2012 • More About Dementia • More About Communication & Behaviour • The Impact of Dementia (on people with dementia and their families)

  21. Day 6 Personalisation Person Power module

  22. Day 7 Service Manager’s Away Day Stirling 3 April 2012 • Activities For People With Dementia • Spirituality & Palliative Care

  23. ePCP Person Centred Planning Tool Service Manager Away Day Stirling 3 April 2012

  24. IntrelateConnecting information and people IT company - software solutions Have funding to explore electronic PCP with organisations Adapting tool already used in Learning Disabilities Meeting with us re customising tool to pilot

  25. Carista Outcomes Model Flexible Outcome Reporting Tool that can capture outcomes from a number of different frameworks Link Outcomes to Person Centred Planning Review and report on Personal Outcomes and Framework Outcomes for an individual Aggregate Reporting for Personal Outcomes and Framework Outcomes for a service

  26. Benefits of Carista Where possible person takes lead in process Easy to create Easy to share Easy to store Easy to update Linked to outcomes model of our choice i.e. Talking Points

  27. Talking Points Outcomes The end result or impact of a service on an individual

  28. Person Centred Planning Carry out and record planning Graphically & animated Or Form Based

  29. Aggregate Reporting

  30. Customising for AS use

  31. jmiller@alzscot.org

  32. Day 8 Service Manager’s Away Day Stirling 3 April 2012 • Telecare & Assistive Technology • Life Story & Reminiscence

  33. Skilled Level Staff Service Manager’s Away Day Stirling 3 April 2012 In order to retain Skilled Level status, staff will be required to complete 2 days of training annually.

  34. The training calendar Service Manager’s Away Day Stirling 3 April 2012 • Will be published at the end of April • We have 18 months to complete the training. • Skilled level training will start at the end of May.

  35. Enhanced Level Training Service Manager’s Away Day Stirling 3 April 2012 • Enhanced Level training will start in October • Staff at each level should have the knowledge and skills required of the preceding levels.

  36. Enhanced Level Training =8 Days Service Manager’s Away Day Stirling 3 April 2012 •Day 1 Models of Support (including SDS) • Day 2 Spirituality & Palliative Care • Day 3 Telecare & Assistive Technology • Day 4 Learning Disability & Dementia • Day 5 Legal Matters • Day 6 Peer Support Groups • Day 7 Talking Points/Outcomes • Day 7Risk Enablement • Day 8 Seminar/Roadshow

  37. Anne-Marie MacDonald ammacdonald@alzscot.org Service Manager’s Away Day Stirling 3 April 2012

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