260 likes | 481 Views
Interview Techniques that Land the Job. PDAP : Career Development Workshops. Agenda. Introduction Types of interviews 2. Before the Interview Research Rehearse Relax 3. During the Interview STAR Illegal questions 4. After the Interview 5. Summary. Introduction. Interview Quiz.
E N D
PDAP: Career Development Workshops
Agenda • Introduction • Types of interviews • 2. Before the Interview • Research • Rehearse • Relax • 3. During the Interview • STAR • Illegal questions • 4. After the Interview • 5. Summary
Introduction Interview Quiz It depends What should you wear to your interview? How early should you be for your interview? What should you take with you? When should you bring up salary during the interview? How long should your interview responses be? After the interview, when you get home, what should you do? 10 – 15 min. Name(s) & address, resumes, references, portfolio, Q’s Allow employer to bring up salary first 1 – 2 minutes Send “thank you” to each interviewer
Introduction Purpose of the Interview?
Introduction: Types of Interviews Behavioural Interview Panel Interview Telephone Interview Stress Interview
Introduction: Types of Interviews Multiple Mini Interview (MMI) Group Interview Lunch or Dinner Interview Long-Distance Interview
Before the Interview • Research • Rehearse • Relax
Before the Interview: Research • Company • Mission statement, services/products, workplace culture, etc. • Job description/position • Pick out key words and phrases • Yourself • Skills / abilities, knowledge, interests, relevant experience, personal qualities • Prepare specific examples (success stories)
Before the Interview: Rehearse • Sample interview Q’s • Q’s to ask employer • Record yourself or practice in front of a mirror • Concrete examples of skills and experiences • Body language, handshake, attire
Handshake Practice Firm ♦ Dry ♦ Confident ♦ Web-to-Web ♦ Eye Contact Friendly ♦ Smile
Before the Interview: Relax • Recreational activity the night before • Eat nutritionally • Good night’s sleep • Avoid sugar, caffeine or alcohol prior to the interview • Plan to arrive early
During the Interview • Focus on Non-verbal behaviour • Professional language • Active listening • Focus on skills & accomplishments
During the Interview: STAR Use ACCOMPLISHMENT STORIESto highlight your strengths with interesting and memorable information:
During the Interview: STAR Question: Give me an example of when you had to effectively manage your time to meet multiple deadlines.
During the Interview: STAR Situation: Last semester, I had two group projects due in the same week for my Product Development and Urban Food Security course. I was taking a full course load, and working and volunteering over 15 hours a week. Task: To meet all of my project deadlines and fulfill my commitments, I needed to create a schedule to help organize and prioritize my tasks. Action: Using Google calendar, I blocked off the time that I would be working or volunteering, and planned out the weeks leading up to my two class project deadlines. Since these were group projects, I also had to consider the schedules of my classmates to ensure that the goals I had set were realistic for my team. Each week, I would review my plan and make adjustments to my schedule to accommodate arising issues. Result: My team and I submitted our projects in on time and earned an A and A+ grade. I also attended all of my work and volunteer shifts.
Demo Question: Describe a time when you provided excellent client service.
Group Activity • In triads: • Take turns practicing interview questions • Observer provides feedback after each question: • 1 positive, 1 constructive
Group Activity • Provide feedback on: • Use of professional language • Nervous habits • Posture, body language, eye contact • Inflection, tone, use of “fillers” • Use of Situation – Task – Action – Result (STAR) for behaviouralquestions • Relevant and specific details
During the Interview: Illegal Q’s Unless it is a genuine occupational requirement, it is discriminatory and contrary to The Human Rights Act for an employer to refuse to employ or to dismiss a person, or to discriminate against a person with respect to any term or condition of employment because of: • Race, Ancestry, Political belief, Marital status, Age, Colour, Place of origin, Religion • Physical or mental disability • Sex (including sexual harassment and pregnancy) • Conviction for a criminal offense or summary • Conviction charge that is unrelated to the employment Source: Canadian Human Rights Act
During the Interview: Illegal Q’s Are you a Canadian citizen? Are you authorized to work in Canada? Are you over the age of 18? How old are you? What’s your marital status? Would you be willing to relocate if necessary? Can you demonstrate how you would perform the following job-related functions? Do you have any disabilities?
After the Interview • Review • Assess how you did • What questions you answered well • Which responses need improvement • Follow Up • Send a thank-you note • Reiterate skills / interest in the job • Show appreciation for the interview
Summary What are employers looking for?
Summary • Can you do the job? • Skills, knowledge, abilities, experience, background • 2. Will you do the job? • Interest, commitment, desire, drive, ambition, capability, willingness • 3. Will you fit in? • Work-related values, common goals/objectives, personality
Resources Career Resource Centre – POD60A
Connect With Us! Contact Information: Location: POD 60 Phone: (416) 979 – 5177 Email: career@ryerson.ca Hours: Mon. - Thurs. 8:30 am - 6:30 pm Friday: 8:30am – 4:30 pm www.facebook.com/RyersonCareer www.twitter.com/RyersonCareer www.youtube.com/RyersonCareer Ryerson University Career Development & Employment Centre instagram.com/ryersoncareer www.ryerson.ca/career