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Learn the systematic process of problem solving and decision making using a flowchart approach, including gathering information, visualizing success, and creating action steps. Utilize decision making protocols like brainstorming and multivoting to build consensus decisions.
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YES NO Did you mess with it ? Don’t mess with it! You dolt! YES NO Does anyone know ? NO Hide it YES Will you Catch heck ? You poor dolt! YES NO Can you blame Someone else ? Trash it NO YES NO PROBLEM Problem Solving Flowchart Are things are going well?
Types of Problems • Logistical • Environmental • Financial • Interpersonal • Personal
Project Planning Project Overview Work Breakdown Structure Activity Assignments Putting Plan into Action Project Closeout Problem Solving Describe the problem Gather information Determine the most important factors that contribute to the problem Visualize what success looks like Create action steps that will lead to success The Five Steps of Problem Solving & Project Planning
Decision Making • Brainstorming • Encourage all to participate • Think outside the box • Piggyback Ideas • Multivoting • Consensus • Everyone can live with the group’s decision • Parking Lot • The issue may not immediately relevant • Write a brief description of issue/thought
Describe the problem Need to create a menu to satisfy the most discriminating SR917 participants Gather information Scope limited to menu planning, not logistics, cooking, serving, buying…just the menu Needs to be a consensus decision Only have about 5 minutes during SR917 to decide Determine the most important factors that contribute to the problem Don’t have much time Need to involve everyone Visualize what success looks like Rapidly get to a great menu Create action steps that will lead to success Divide work into patrols, brainstorm & multivote Sample Problem SolvingPost Beading Menu Planning
Brainstorming & Multivoting Practice • Your patrol is asked to suggest a dish Fox-Appetizer Buffalo-Main Course Bear-Soup Antelope-Vegetable Bobwhite-Salad Owl-Dessert Eagle-Main Course Beaver-Dessert • Brainstorm as many ideas as possible in the next 2 minutes and record on stickies • Take 1 minute to collapse duplicates • Then multivote with dots (dotmocracy) to determine your top choices • Number of votes each person gets is approximately 1/3 of the number of possible choices • You can only vote for a single item once • Report out
Take Home Message about Problem Solving & Decision Making • Recognize the value in a systematic approach to problem solving • Describe the problem • Gather information • Determine the most important factors that contribute to the problem • Visualize what success looks like • Create action steps that will lead to success • Utilize decision making protocols (like brainstorming & multivoting) to build consensus decisions
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