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Vocational Rehabilitation Expectations & Job Coach Success

Gain a basic understanding of VR process & services, and discover VR expectations for CRP services. Learn about core services, support services, and impactful documentation for justifying services. Discover how job coaches are the key to consumer success.

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Vocational Rehabilitation Expectations & Job Coach Success

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  1. Great Expectations: What does Vocational Rehabilitation want from you? Beth Newcomb & Anita McMahan Regional CRP Specialists NCAPSE Spring 2019 Conference April 25, 2019

  2. Training Objectives • To gain a basic understanding of the VR process & services • To understand VR expectations for CRP services

  3. VR Case Flow

  4. Core Services: • Guidance and counseling • Diagnosis and Treatment of Impairment (Restoration) • Training • Job-Related Services • Rehabilitation Technology • Support Services: • Any other service VR provides to consumers in support of one of our core services. They are all subject to the financial needs test. • Examples: Transportation, books, work clothes, equipment, etc. VR Services

  5. 5 VR Expectations for CRP Services • Gather, analyze, and apply information • Develop relationships and communicate effectively • Be knowledgeable of training techniques and resources • Utilize impactful documentation to justify services • Support consumer success

  6. Gather, analyze, and apply information • Referral form/packet • Certification of Eligibility • WRAP • IPE • Vocational profile • Admission staffing

  7. Develop relationships and communicate effectively • Consumer • VR Counselors • Business Relations Rep • Employment Specialist • Employers • Family & Natural Supports

  8. Be knowledgeable of training techniques and resources • Arm in arm training • Modeling • Prompting • Chaining • Task analysis • Other tools-pictorial, checklists • Accommodations

  9. Utilize impactful documentation to justify services • Effective Documentation: • Job coach interventions • Client progress • Collaboration • Accurate & Timely

  10. Support Consumer Success • Follow-up and Support • Extended Services (LTVS) • 30-60-90 day follow-up • Verify with client and employer

  11. Are you prepared to meet VR’s great expectations? • Job coaches are the key to our consumer’s success! • The ideal job coach will: • Know the consumer • Communicate effectively • Be knowledgeable of techniques and resources • Document service provision • Promote long-term success

  12. Questions?

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