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Mentoring The Key to Success

Mentoring The Key to Success. Making the Program Work. RC. New Refs. RRA/RDA. Mentor. Components of a Successful Program. Identify, Appoint, and Train Mentors Assign Mentors to referee teams at the new referee trainings

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Mentoring The Key to Success

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  1. MentoringThe Key to Success

  2. Making the Program Work RC New Refs RRA/RDA Mentor

  3. Components of a Successful Program • Identify, Appoint, and Train Mentors • Assign Mentors to referee teams at the new referee trainings • Ideally, one Mentor should be assigned to no more than three (3) new referees

  4. Mentoring Ratio

  5. Mentor Qualifications Technical Qualifications • Regional Referee Certification (Basic Referee Course) Ideally with one to three years of experience • Intermediate Referee Certification Recommended • Safe Haven certified

  6. Mentor Qualifications • Personal Qualifications • Committed to AYSO • Ready to devote time and energy • Good people and communication skills • Good observer / Positive teacher • Listen, encourage and understand • Know the Laws of the Game and referee mechanics

  7. Guide to Mentors • Personal contact as soon as possible • Initial meeting • Discuss objectives • Reflect, Re-evaluate and Renew

  8. Break-Out Groups Split into groups Pick a discussion leader You will be asked a series of questions • With the assistance of your discussion leader, list as many one-word answers as time permits • Select the top two answers Discussion leader reports the results

  9. Question #1 What are three (3) types of support Regional Referees need to encourage them to upgrade to Intermediate?

  10. Question #2 What are the primary reasons that referees do not continue in AYSO?

  11. Question #3 What is the most difficult aspect of recruiting new AYSO referees?

  12. Question #4 What are the characteristics desired in a Referee Mentor?

  13. Characteristics of a Referee Mentor • Friend • Observer • Supporter • Advocate • Choreographer • Mentor • Coach • Role Model

  14. The Referee Mentor Program is Important • Increases comfort level of new referees • Encourages all referees to improve • Assists in recruiting, retaining and advancing referees • Offers opportunities for injured, senior and retired referees to continue volunteering in AYSO

  15. Scenarios • Breakout groups. One participant assumes role of ‘REFEREE’ and another the role of ‘MENTOR’. • Items in scenario were observed by mentor during match. • What is important. What is not important. • What to say to ‘REFEREE’. • How to present information. • Role-play in front of entire group.

  16. Referees: Our Role in the AYSO Experience

  17. Who are the Referees’ “Customers?”

  18. Everyone Plays! “Customer service is not a department, it’s an attitude” - Unknown

  19. AYSO Ambassadors

  20. Great Refereeing = Great Customer Service • The Game Matters! • We Honor the Laws of the Game • Nurturing New Referees

  21. Tips and Tools • Use “The Triangle” • Teaching the Game • Embracing: Troublehsooters, “Help Desk.” • The Thank You

  22. We’re AYSO Ambassadors!

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