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Learn about two new procedures developed to manage non-fatal and fatal critical incidents involving issues such as wildfires, emotional trauma, serious injuries, and fatalities. This comprehensive guide provides step-by-step processes and tools for effective incident management. It includes guidelines for pre-planning, response actions, and post-incident assessments. The procedures cover how to coordinate emergency medical assistance, notify supervisors, conduct investigations, communicate with stakeholders, offer support to employees and families, and review and implement improvement recommendations. Accessible online for easy reference and training purposes.
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Critical Incident Procedures • Two new procedures developed by committee • Managing a Non-Fatal Critical Incident PR20-001-220 • Managing a Fatal Critical Incident PR20-001-230
Critical Incident Procedures • Both procedures provide direction for managing critical incidents that involve: • Wildfire entrapments • Emotional trauma • On the job serious injuries • On the job fatalities
Critical Incident Procedures • Both procedures contain DNR’s Administrators Guide to Critical Incident Management (Appendix 1) • Guide is intended to be used: • as a planning tool before anincident occurs • as a guide and checklist during an incident • to assist with key tasks after the incident
Critical Incident Procedures • Process • DNR witness requests emergency medical assistance via: • Region Dispatch Center, or • 911, or • Radio Call To Incident Command Post
Critical Incident Procedures • Process • DNR witness: • Assists injured person • Notifies immediate supervisor • If DNR jurisdiction fire, notifies Incident Commander (IC) • Completes Initial Incident Report (IIR)
Critical Incident Procedures • Process • Witnesses’ Immediate Supervisor or IC: • Notifies DNR Region or Division Manager where incident occurred • Ensures medical assistance arrives
Critical Incident Procedures • Process • Region or Division Manager where incident occurred • Notifies employee’s Home Unit Region or Division Manager • Requests internal DNR investigation, if needed
Critical Incident Procedures • Process • Home Unit Region or Division Manager • Controls Communications • Notifies Emergency Operations Manager (EOM) • Notifies Financial Management’s Risk Mgr.
Critical Incident Procedures • Process • Home Unit Region or Division Manager • Notifies Labor & Industries if there are 2 or more injuries requiring hospitalization or a fatality • Coordinates family or company notification • Contacts HRD Safety Manager regarding critical incident counseling needs
Critical Incident Procedures • Process • Home Unit Region or Division Manager • Considers sending a representative to the Region/Division where incident occurred • Considers sending a representative to the Region/Division where incident occurred • Considers using a Type 3 Incident Management Team to manage the incident
Critical Incident Procedures • Process • Home Unit Region or Division Manager • Utilizes DNR Administrator’s Guide to Critical Incident Management to assist with the incident • Communicates with Region/Division Manager where incident occurred regarding internal investigation • Monitors overall management of the incident
Critical Incident Procedures • Process • Home Unit Region or Division Manager • Sends a condolence letter to the family • Assists with organization of, attends, or sends a DNR representative to funeral
Critical Incident Procedures • Process • Home Unit Region or Division Manager conducts a review of how the incident was managed • Develops recommendations within 30 days of incident conclusion • If needed, ensures recommendations are incorporated into Region/Division Emergency Management Plans • Provides EOM with copy of incident review and recommendations
Critical Incident Procedures • Both procedures are posted on Resource Protection’s webpage under Policies and Procedures • This presentation will be posted on Resource Protection’s webpage for employee training purposes
