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Healthcare 2.0 – Cyberpsychology and Telehealth MD Web 2.0 & New Media Meetup Discussing the Impact of Web 2.0 on Healthcare 05 August 2009 Marie-Michelle Strah , PhD. Health 2.0. Web 2.0 tools – the revolution is now: Access to care Quality of care Patient education and health literacy
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Healthcare 2.0 – Cyberpsychology and TelehealthMD Web 2.0 & New Media MeetupDiscussing the Impact of Web 2.0 on Healthcare05 August 2009Marie-Michelle Strah, PhD
Health 2.0 • Web 2.0 tools – the revolution is now: • Access to care • Quality of care • Patient education and health literacy • Communities of practice (research and provider education) • Virtual support groups
Health 2.0, Telehealth and Tele-Mental Health • Telehealth – Web 1.0 tools for remote or tele-health, diagnosis, consultation, medical records management • Mental health and Web 1.0? • Fast forward to… • Tele-Mental Health? Cyberpsychology?
Psychoanalysis, psychology and technology • By way of introduction… if Freud had Facebook
Notes on the mystic writing pad… • If Freud had a blog… • Studies on Hysteria • Notes on a case of hysteria
Technology and Telehealth • Virtual Worlds • Virtual Reality • Virtual Exposure Therapy • Second Life
Technology and Telehealth 2.0 • Social Media and Outreach • Stigma vs. “TMI”
Cyberpsychology? • Telehealth • Human factors analysis • Psychology of the internet/cyberspace • Media psychology • Organizational behavior and healthcare administration • New phenomena: cyber-bullying and cyber-stalking
Challenges • How do we define the field of “cyberpsychology?” • Training and education • Communications • Language and culture • Miscommunication? • Netiquette • The talking cure? • Broadband/High Speed Internet Access • Cost • HIPAA and information security
Challenges 2.0 • “Presence” • Transference/Counter-transference • Levels of trust • Clinical practice guidelines • Identification, projection and alter egos… • Boundaries • Alienation • Digital natives, early adopters and the “rest of the world”