The Management Team: Staffing Models and Expectations

1. Orientation for Chapter Leaders American Library Association 2009 Midwinter Meeting – Denver, CO The Management Team: Staffing Models and Expectations Margaret Booker, Executive Director Missouri Library Association mla001@more.net

2. The Management Team • The Executive Committee, • Executive Board, and • Designated Executive/ Administrative Staffing Model

3. Management Team Questions: • Who signs association contracts? • Who creates a new association committee? • Who oversees the work of association committees? • Who approves a new association division?

4. Staffing Models • Management/Administrative Staff • Volunteer-Only Management • Management Company

5. Management/Administrative Staff • Defined by Policy and/or Contract • Employer/Employee Relationship • Personality Driven • Provides Continuity and Stability

6. Volunteer-Only Management • Team Approach • Most Time and Labor Intensive • Requires a High Number of Informed and Active Stakeholders • Most Challenging to Manage with Consistency Over Time

7. Management Company • Contract Driven • Administrative in Nature • Business Oriented • Reliable but Highly Defined Customer Service

8. Staffing Model Question What are three pros/cons relative to association employee year-end review and management company year-end contract review? 1. 2. 3.

9. Management Team Tools • Articles of Incorporation • Bylaws • Handbook (Policies) • Handbook (Procedures) • Institutional Memory

10. Management Teamwork • Introductions • Respect • Communications • Reviews • Values • Productivity

11. Management Teamwork Question How does your association orient new leaders to their roles and responsibilities? 1. 2. 3. 4. 5.