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Ethics. In the Business World. What are Ethics?. Standards of right and wrong Prescribe what individuals should do Pertains to rights, obligations, benefits to society, fairness, or specific virtues. What is Work Ethic?.
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Ethics In the Business World
What are Ethics? • Standards of right and wrong • Prescribe what individuals should do • Pertains to rights, obligations, benefits to society, fairness, or specific virtues
What is Work Ethic? • Employee’s feelings about his/her job responsibilities AND how one performs his/her responsibilities • Includes attitude, behavior, respect, communication, and interaction • Shows a person’s real character
What is Character? • Sum of virtues (good) and vices (bad) • What a person does when no one is looking • General overview of a person as a result of all experiences in life
Honesty Integrity Justice Courage Compassion Generosity Fairness Self-control Ethical Character Traits
Unethical Workplace Behavior • List three examples of behaviors that are unethical in the workplace. • 1. • 2. • 3.
List two ways the behaviors you listed might lead to unsatisfactory Customer Service. • 1. • 2.
Sexual harassment Fraudulent reporting Conflicts of interest Theft Dishonesty Discrimination Drug or alcohol abuse Improper accounting procedures Violation of environmental laws Gift/entertainment violations Top Ten Unethical BehaviorsReported by Employees
Key Causes of Unethical Behavior • Overly aggressive financial or business objectives • Schedule-related pressures • Helping the organization survive • Rationalizing that others do it • Resisting competitive threats • Saving jobs
Why Misconduct Is NotReported • Fear of not being considered a team player • Did not think corrective action would be taken • Fear of retribution (from management) • “No one else cares, why should I” • Did not trust the organization to keep report confidential