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Investing in Insurance Awareness, Training and Education

Join Dr. Ben Kajwang' as he explores the importance of education and skills development in the insurance industry. Discover how talent management and training can enhance performance and address the shortage of skilled professionals. Learn about the training process at the College of Insurance and the role of leadership in driving education and skills development. Don't miss this opportunity to gain knowledge and expertise in the insurance sector.

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Investing in Insurance Awareness, Training and Education

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  1. Investing in Insurance Awareness, Training and Education 23rd November 2017,Leisure Lodge, Kwale County By Ben Kajwang', PhD, MBA, B. Comm. (Hons), FCII, FIIU, FIIK, AIRM, Chartered Insurer and Risk Mngt Consultant, Certified Pensions Trustee Consultant Director/CEO, College of Insurance , Kenya

  2. Agenda

  3. Quote’s “Education breeds confidence. Confidence breeds hope. Hope breeds peace.” ~Anonymous

  4. Introduction Education • The act or process of imparting or acquiring particular knowledge or skills, as for a profession. Skill • The ability to do something well; expertise Human Capital • The stock of knowledge, habits, social and personality attributes, embodied in the ability to perform labor to produce economic value

  5. What is Talent? • According to McKinsey; talent is the sum total of a person’s :- • Abilities, • Intrinsic gifts, • Skills, knowledge, experience , • Intelligence, • Judgment, attitude, character, drive, • Ability to learn and grow.

  6. Talent Management - Integration Management Elements of Talent Management Talent Profiles and Objectives

  7. Building Sustainable Leadership & Futuristic Talent Management Strategy Traditional Talent Management Futuristic Talent Management Focus: Managing Best People Capability Commitment Alignment Enhanced Performance Focus: Managing Best Positions

  8. Shortage of Skilled Professionals in the Industry2014 EAC KPMG Report on assessment of the insurance industry • The following were identified as key training gaps: • Underwriting, claims management and financial management • Customer relationship management • Administration and supervisory • Analytical, reporting and presentation skills • Professional qualifications in life and micro insurance • Professional qualification in advanced IT studies • Leadership and public relations • Legal aspects of insurance administration e.g. labourlaws • Insurance products training • Acute shortage of actuaries

  9. The COI Training Process

  10. The Importance of Education and Skills Development

  11. At COI, Education and Skills Development is anchored on the following pillars

  12. The Role of the Leadershipin Education and Skills Development • Support (Company & Personal involvement) • Ownership (Sense of belonging) • Embracing the culture of human capacity development. • Allowing staff identified as facilitators to participate in training. • Nominating your staff to be trained from time to time. • Attending to the AGMs and crucial meetings of the Colleges/ Institutes as may be called upon from time to time. • Helping in marketing the Colleges/institute and participating in the PR programs

  13. Artistic impression of the Leadership Centre

  14. Conclusion We believe at COI, we have developed skills through trainings that have and continues to impact the actions and activities of a number of people have taken decisions that have benefit the greatest number of the greatest people to the greatest extent. By Dr. Ben Kajwang', PhD, MBA, B. Comm. (Hons), FCII, FIIU, FIIK, AIRM, Chartered Insurer and Risk Mngt Consultant, Certified Pensions Trustee Consultant

  15. Thank you END By Dr. Ben Kajwang', PhD, MBA, B. Comm. (Hons), FCII, FIIU, FIIK, AIRM, Chartered Insurer and Risk Mngt Consultant, Certified Pensions Trustee Consultant

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