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Net Economy – Case Study Louise Lopez, Ellisa Natalia, Felicia Mannstrom, Flavio Pane, Bjorn Sahlquist. TABLE OF CONTENTS. 3 Introduction BMR: 4 Simul Operantes 5 LOOROs 6 Customer 7 Bikers 8 Electric Bicycle Company
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Net Economy – Case Study Louise Lopez, Ellisa Natalia, Felicia Mannstrom, Flavio Pane, Bjorn Sahlquist
TABLE OF CONTENTS 3 Introduction BMR: 4 Simul Operantes 5 LOOROs 6 Customer 7 Bikers 8 Electric Bicycle Company 9 European Union/ Government / Municipality 10 Conclusion
INTRODUCTION In order to help the local owner operated retail outlets (LOOROs) with their digitalization and by that their competitiveness in respect to larger companies such as Amazon, Simul Operantes proposes to test the delivery solution called “BIDE”, which stands for bike delivery. Using a geo-tagging platform connecting LOOROs with bikers in the nearby area, “BIDE” makes same day delivery for LOOROs simple and cheap. The platform is also a way for the LOOROs to become more digitalized since the customers place their orders directly on the IT platform. Deliveries by bicycle are also environmentally sustainable, not polluting the crowded city centers and being socially sustainable, thus providing easy work opportunities for citizens, CUSTOMERS
SIMUL OPERANTES SIMUL OPERANTES Value Proposition: Allow contact between LOOROs, customers, bikers, bike providers. Contribute to less pollution Co-creation Activities: Electronic platform for information, goods and service exchange, so to contribute to sustainable wealth production Actor Costs: IT infrastructure (HW/SW, skilled personnel) Actor Benefits: Gain revenues from fees (LOOROs, bikers…) Revenues through periodical fees + 25%Shipping fee Set up and maintain IT infrastructure Marketing Create e-platform Sustainable transportation E-collaborations BIDE
LOOROS Value Proposition: Brings home delivery customers & increasing the number of connected stores to the service Co-creation Activities: LOORO’t value creating activity is when they register on the service platform. Actor Costs: Periodical fees for the service Actor Benefits: LOOROs benefit from the service by providing them with an online presence and the ability to offer a sustainable home delivery option to their customers. LOOROS Offer sustainable delivery Online presence Periodical Fees Platform registration Home delivery customers BIDE
CUSTOMERS • A customer is a person who purchase or use the goods or service to fulfill their need. • Value Proposition: the customers deliver their value in form of booking order and give feedback. • Co-creation Activities: • Place order or request for the service: record necessary data for the shipping process • Post a comment on the IT platform • Actor Costs: the customers required shipping or delivery fee based on certain category • Actor Benefits: a same day delivery service which help customers save time and support sustainability CUSTOMERS Same day delivery: save time Support sustainability Shipping fee Delivery request Sharing experience Booking Feedback BIDE
BIKERS • Bikers refers to the people in charge of delivering products from the LOOROs physical store to the customers’ shipping address and vice versa • Requirements: necessary work permits + doctor’s note • Value Proposition: they utilize and provide their own bicycles for our delivery service • Co-creation Activities: • Pick up items from LOORO + deliver to customer shipping address • Pick up return items from customer shipping address + deliver to LOORO • Actor Costs: oversee the maintenance and upgrades of their own bicycles • Actor Benefits: • 75% shipping fee • Employment opportunities • Health benefits BIKERS Employment opportunities, Health benefits + 75%Shipping fee Maintenance and upgrades of bikes Pick ups and delivery of items Provide own bicycle BIDE
ELECTRIC BICYCLE COMPANY Collaborating with companies that produce and sell e-bicycle would be beneficial for both parties Value Proposition: Electric-Bicycle company will provide BIDEs bikers with e-bikes Co-creation Activities: Using e-bikes will provide a more sustainable work situation for the bikers, which enables them to work faster and longer Actor Costs: The electric-bicycles companies will be provided with a percentage of each delivery made with e-bikes Actor Benefits: Using e-bikes instead of regular bicycles will make the delivery chain more efficient and therefor more profitable ELECTRIC BICYCLE COMPANY Providing bikers with e-bicycles Percentage of each delivery Sustainable work situations for bikers Efficient delivery chain Electric bicycle BIDE
EUROPEAN UNION/ GOVERNMENT / MUNICIPALITY Value Proposition: Provide money at low or no interest rate Co-creation Activities: Check legal validity and economically support the project Actor Costs: Money spent for project support widespread benefits in case of project success Actor Benefits: Ease LOOROs digitalization, reduction of pollution and accidents by supporting Simul Operantes’ project EU/ GOVERNMENT/MUNICIPALITY Less pollution/ Fatalities Better LOOROs digitalization Investment in the project Funding Ease sustainable growth BIDE
CONCLUSION Simul Operantes’ssolutIon: providing an electronic delivery platform. Helps LOOROs to overcome their challenges: • Compete in nowadays’ competitive environment • Sustainability • Limited abilities and competences regarding digitalization