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Use of Technology to Support Pro Bono: The Pro Bono Work Bench & Tools

Use of Technology to Support Pro Bono: The Pro Bono Work Bench & Tools. LSC TIG 2011 Mike Monahan State Bar of Georgia Pro Bono Project & Georgia Legal Services Program. First, What is Pro Bono Support?.

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Use of Technology to Support Pro Bono: The Pro Bono Work Bench & Tools

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  1. Use of Technology to SupportPro Bono:The Pro Bono Work Bench & Tools LSC TIG 2011 Mike Monahan State Bar of Georgia Pro Bono Project & Georgia Legal Services Program

  2. First, What is Pro Bono Support? • Supply potential volunteer attorneys and other advocacy partners with information about the legal needs of the poor in Georgia • Provide training and support to pro bono coordinators and other PAI staff members • Develop mechanisms to connect volunteers and partners with low-income Georgians with legal needs • Develop and maintain volunteer training and other supports • Catalog the knowledge of program staff • Capture and share that knowledge with potential volunteers and partners.

  3. Technology and Pro Bono Support • Where are the legal needs? • Where are the lawyers? • Where are others who can help? • Where do you all meet? • Where do you find the time? • Use tech to highlight legal needs • Use tech to find lawyers and to engage them • Use tech to thread partners together • Use tech to meet • Use tech to reduce repetition, travel, data gathering

  4. Work Bench + Tools

  5. Work Bench + Tools Pro Bono on the Go • Laptops • Air Cards • Portable printer • Portable scanner • Portable cellular-ready router

  6. Work Bench – The Georgia Online Justice Community www.GeorgiaAdvocates.org/GOJC • Statewide Library, Calendar, News, Listservs • Multiple stakeholders • 20+ trained website administrators • Central support center • Special Projects (Ex. Disaster Legal Assistance)

  7. The Work Bench

  8. Huh? • You post resources for your volunteers • Use Tools to point them to your resources • You wouldn’t know unless I told you, right? • So, I tell, I explain, I remind, I reinforce and … I listen … • Teasers, Full stories, How-to, Training, News, Pointing (usually rude, but not so much here), Matchmaking, Opportunitizing (I made that up)

  9. The Tools • LiveHelp • SurveyMonkey • LegalServer CMS Integration • Webcasting • Webinars • Podcasts • Twitter • Facebook • LinkedIn • Blog • Social Bookmarking • RSS feeds

  10. Msoft Live Communicator

  11. Case Management System Volunteer Access

  12. Case Management System

  13. Case Management System

  14. Results • Increased volunteer pledges • Increase in news articles • More library downloads • More calls from clients (I found you on …) • Increased Bar envy

  15. Commentary • Websites belong to advocates • Replicate, recast • Sharing is priority

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