Manajemen Proyek

1. Manajemen Proyek Kusmayadi@unindra2013

2. Pertemuan 9 memahami proses perencanaan proyek khususnya pada area pengetahuan manajemen komunikasi dalam proyek (Project Communication Management)

3. Variable Tingkat Interaksi Variable Waktu Akhir Awal Grup Proses Inisialisasi Perencanaan Eksekusi Monitor dan Kontrol Penutupan

4. 9 Area Pengetahuan 6

5. Communication Management • Meliputi proses yang dibutuhkan untuk memastikan informasi proyek terkelola dengan baik. • Sebagian besar waktu Manajer Proyek dihabiskan untuk berkomunikasi dengan tim proyek dan para stakeholder

6. Dimensi aktivitas Komunikasi • Internal dan eksternal • Formal dan informal • Vertical dan Horizontal • Official dan unofficial • Tertulis dan oral • Verbal dan nonverbal (body language)

7. Communication Skills • Listening ectively and effectively • Questioning, probing ideas and situations to ensure better understanding • Educating to increase team’s knowledge so that they can be more effective • Fact-finding to identify or confirm information • Setting and managing expectations • Persuading a person or organization to perform action • Negotitiating to achieve mutual acceptable agreements between parties • Resolving conflict to prevent disruptive impact • Summarizing, recapping and identifying the next steps

8. Communication Management • Identify Stakeholders • Plan Communications • Distribute Information • Manage Stakeholder Expectations • Report Performance

9. PG/KA 1. Inisialisasi 2. Perencanaan 3. Eksekusi 4. Monitor & Kontrol 5. Penutupan 1. Project Integration Management Develop Project Charter Develop Project Management Plan Direct and Manage Project Execution Monitor and control Project work Integrated Change Control Close Project or Phase 2. Project Scope Management Collect Requirement Define Scope Create WBS Scope Verification Scope Control 3. Project Time Management Defince Activities Sequence Activities Estimate Activity Resources Estimate Activity Durations DevelopSchedule Schedule Control 4. Project Cost Management Estimate Cost Determine Budget ControlCosts 5. Project Quality Mgm Plan Quality Perform Quality Assurance Perform Quality Control 6. Project Human Resource Management Develop Human Resource Plan Acquire Project Team Develop Project Team Manage Project Team 7. Project Communication Mgm Identify Stakeholder Plan Communications Distribution Information Manage Stakeholder Expectations Report Performance 8. Project Risk Management Plan Risk Management, Identify Risks Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Plan Risk Responses Monitorand ControlRisks 9. Project Procurement Management Plan Procurement Conduct Procurements Administer Procurements Close Procurements Intisari PM (PG vs KA) Identify Stakeholders Plan Communications Distribute Information Manage Stakeholder Expectations Report Performance

10. 1. Identify Stakeholder Sudah dibahas pada tahap inisialisasi

11. Contoh Level Ketertarikan Stakeholder Power Interest >>

12. Contoh Stakeholder Analysis Matrix.

13. 2. Plan Communication • Proses mendefinisikan kebutuhan informasi dari para stakeholder dan menentukan pendekatan komunikasinya • Siapa yang membutuhkan informasi, kapan dibutuhkannya, kapan diberikan padanya dan oleh siapa

14. Komunikasi Efektif : informasi diberikan dalam format yang tepat, waktu yang tepat dan dampak yang tepat • Komunikasi Efisien : hanya memberikan informasi yang dibutuhkan

15. Communication management plan • Project document update Plan Communication • Communication requirement analysis • Communication technology • Communication models • Communication methods • Stakeholder register • Stakeholder management strategy • Enterprise environmental factors • Organizational process assets • Inputs • Tools & Techniques • Outputs

16. Communication Channel N(n-1)/2 Contoh : 10(10-1)/2

17. Plan Communication Output • Stakeholder communication requirements • Information to be communicated, including language, format, content and level of detail • Reason for the distribution of that information • Time frame and frequency for the distribution or required information • Person responsible for communicationg the information

18. Plan Communication Output • Methods or technologies used to convey the information, such as memos, email, and/or press releases • Resources allocated to communication activities, including time and budget • Escalation process identifying time frames and the management chain (names) for escalation of issues that can not be resolved at lower staff level ....

19. Plan Communication Output • Methods for updating and refining the communications managemet plan as the project progress and develops • Glosarry of commin terminology • Flow charts of the information flow in the project, workflow with posible sequence of authorization, list of reports and meeting plans, etc • Communication constrains, usually derived from specific legislation or regulation, technology and organizational policies, etc.

20. Kesimpulan Project CommunicationManagement khususnya pada tahap perencanaan proyek : • Identify Stakeholders • Plan Communications

21. Terimakasih