1 / 9

Francesco Polese – Cassino University (Italy) – polese@unicas.it

Francesco Polese – Cassino University (Italy) – polese@unicas.it. Welcome to Capri. Forum Purposes and Organization. Forum Purposes. Common Effort Integration Progress Convergence. Forum Statistics. Forum Sessions. Forum Organization. Forum Stats. SUBMITTED

moswen
Download Presentation

Francesco Polese – Cassino University (Italy) – polese@unicas.it

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Francesco Polese – Cassino University (Italy) – polese@unicas.it

  2. Welcome to Capri Forum Purposes and Organization

  3. Forum Purposes • Common Effort • Integration • Progress • Convergence

  4. Forum Statistics Forum Sessions Forum Organization

  5. Forum Stats SUBMITTED Europe: 172 USA and Canada: 12 Africa: 3 Asia: 3 Australia: 7 New Zeland: 1 TOTAL: 196 Contributesfrom the World

  6. Forum Stats Distribution Scandinavia: 46 British Islands: 19 Continental Europe: 50 Italy: 47 TOTAL: 172 17 10 11 2 1 6 3 2 10 1 18 4 2 ContributesfromEurope

  7. Forum Sessions • Many-to-Many Marketing; • Viable System Approach; • Network and value; • Service networks; • Value co-creation: network; • Tourism: network’s role. • Expanding and integrating S-D logic, Service Science and Network theory; • Service innovation: different perspectives; • Resource integration; • Value co-creation: critical perspectives; • Tourism and cultural events; • From product and service to solution; • Customer and relationships. • S-D logic: empirical evidences; • S-D logic: contributes; • S-D logic and co-creation: healthcare; • S-D logic and network in banks; • Technology: S-D logic and ICT. • Value in use and Service; • Value co-creation: the customer’s role; • Co-creation in public services. • Service Science; • Technology: S-D logic and web 2.0; • Service Innovation: learning and co-creation; • Service Innovation: customer’s involvement. Network Theory S-D logic Integration and generalissues Service Science

  8. Acknowledgements I feel to thank The Forum co-chair Evert Gummesson and Cristina Mele We feel to thank: Bob Lusch, Steve Vargo, Jim Spohrer, Jaqueline Pels: they trusted the Forum structure and purpose since the beginning A special thank to: Gaetano Golinelli, Sergio Barile and Paolo Stampacchia for their scientific contribution to the Forum

  9. Thank you! Prof. Francesco Polese Cassino University (Italy) D.I.A.M. Department polese@unicas.it

More Related