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This guide highlights common issues faced by radiologists and offers solutions to improve workflow efficiency, reduce errors, and enhance patient care through the use of IHE Integration Profiles. Learn how to tackle problems related to managing imaging CDs and workflow challenges.
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Your Problems;IHE Solutions Kevin O’Donnell, Toshiba Medical Systems Chris Lindop, GE Healthcare
Learning Objectives • Review well-known sources of pain still commonly afflicting radiologists, department managers, PACS administrators and referring physicians in practice today • Enumerate some of the specific ways the quality, speed, cost and efficiency of the care you provide may be being degraded • Understand how you should be benefiting from new electronic infrastructure and integrated systems • Learn which IHE Integration Profiles would be good first steps for each problem
Images on CDs • Scenario: • “A referred patient arrives with relevant prior imaging on a CD” • And then the fun starts…
Your Problems with CDs • “I plug the CD into my workstation and nothing happens” • The CD format is not compatible with my workstation • The images are not in DICOM • The images are DICOM but are not properly encoded • The CD tries to auto-launch a viewer that collides with the one on my workstation • Impact • Time is wasted • Relevant clinical data is inaccessible
Your Problems with CDs • “Every CD seems to have a different viewer” • It costs me time trying to learn them all • I don’t work as quickly when I don’t know how to use them • The viewers lack specific features I need • The viewers require additional software that I do not have • My IT group has security concerns about running “unknown” software from CDs • Impact • More wasted time • Less effective review of data
Your Problems with CDs • “The Images are in the PACS but are messed up” • The patient ID is wrong, it doesn’t come up in a query • I can’t display the new images with the old • The unknown procedure codes mess up my hanging protocols • Impact: • More lost time • More drags on effectiveness
How It Should Work • I insert the CD into my workstation • The DICOM Viewer installed on my workstation displays the CD contents my way • I decide to import the data into my PACS • The CD content is retrieved from the disk • The content is reconciled and automatically prepared for importation into the patient’s electronic medical record • The images and reports are reviewed on PACS in thecontext of the current patient encounter • I insert the CD into a “random” PC (uncommon) • CD may have a DICOM viewer • CD may have “Browser” versions of images and report
IHE Solution Two relevant Integration Profiles • (PDI) - Portable Data for Imaging • Uses only the most common, most compatible DICOM CD format • Adds requirements to remove common sources of problems • Based on cross-testing between vendors • (IRWF) – Import Reconciliation Workflow • During image import, the details are fixed to match (or not conflict with) local values • Patient IDs, Name • Procedure Codes, Accession Numbers, etc.
Acquisition Workflow • Scenario: • “ I order an imaging procedure for my patient.” • Really,what could be simpler?
Your Problems with Workflow • “Why are my techs entering patient and procedure information on all the systems?” • Why is this a manual task? • My techs should be doing scans, not duplicating data entry • All too often, data entry mistakes are made • Patient records get fragmented • Priors are not always available at time of reading • Impact • Degraded care, reduced productivity
Your Problems with Workflow • “Why is it so hard to close an order?” • Somewhere in the process of getting the images and distributing the reports, the accession # keeps getting messed up • Studies get disconnected and go unread • Billing details don’t match what was actually performed (so the payor doesn’t want to pay) • Impact • Delayed care, reduced productivity, lost revenues
Your Problems with Workflow • “Why aren’t my images showing up on PACS?” • If patient info was mistyped at acquisition, the query won’t match • Someone spends time searching or we re-scan • Network failure; modality didn’t know they weren’t on PACS and deleted them • We make techs manually confirm all images are on the PACS • It only takes a couple minutes • At 100,000 studies per year, that’s only 416 8-hour shifts of work • Impact • Delayed care, increased dose, reduced productivity
Your Problems with Workflow • “When a name needs to be fixed I never know when/if the patient record will be properly reassembled.” • John Doe’s get scanned and identified later • images/report needs to be reintegrated • Patients get incorrectly entered (or mis-selected in a worklist) • Peoples names change (e.g. marriage) • People are changing things on the modality, in the PACS, in the RIS, sometimes inconsistently, or at different times • So their clinical history is missing, or their images have been moved and I can’t find them, or both • Impact • Delayed care, incomplete information, reduced productivity
How It Should Work • Registration feeds the Scheduling System • Patient demographics are entered once at registration & centrally managed • Modalities download Worklists • Patient demographics & Procedure detail entry is automatic, fast, accurate & up-to-the-minute • Relevant clinical and protocol information details are included • Procedure code in worklist can optionally trigger protocol selection • PACS is notified of scheduled procedures • Relevant priors can be automatically pre-fetched • Modalities report procedure progress to RIS and PACS • Accession # consistently replicated in Images and Reports • Better tracking/closure of orders, better billing • PACS receipt of Images is automatically confirmed by Modality • Fewer Lost Studies
IHE Solution Two relevant IHE Integration Profiles • (SWF) – Scheduled Workflow • Integrates Registration, Scheduling, Acquisition Workflow and Image Content • Bridges HL7 and DICOM spaces properly • Most current products support it (but ask for it to be sure) • (PIR) – Patient Information Reconciliation • Facilitates coordinated reconciliation between PACS, RIS and HIS • Handles John Does, fixing mistakes and back-filling orders for unscheduled exams
Cross-Enterprise Image Sharing • Scenario • An ER patient with abdominal pain has a lesion on their x-ray. The H&P noted an earlier x-ray (in another state) with an abnormal finding. I need the prior images STAT! • OK, no one expects this to be easy…
Your Image Sharing Problems • “How do I even find out who has the images?” • Patient said it was “an imaging center in downtown LA”How many imaging centers are there in downtown LA? • Patient was not sure of the name of the PCP • Impact • Time wasted trying to track down and obtain the images • Potentially unnecessary procedures (imaging, surgery)
Your Image Sharing Problems • How do I find the matching Patient Record at the other institution? • Patient doesn’t know their patient ID from the other site • I only have the Patient ID for my institution • The other site doesn’t really want to let me go browsing their patient database • Impact • More delays and uncertainty
Your Image Sharing Problems • How do I get the Images? • Mail? No - need images STAT • Fax? Not good for sending images • E-mail? Do we both have secured e-mail systems? How do I view them? • Their web viewer? No account on their system - No experience with their product • Impact • Delayed care or incomplete information
Your Image Sharing Problems • What about security and privacy policies? • I don’t have privileges at the other hospital. • Who do I have to talk to to get access to the data? • Isn’t there some way to get emergency access?I’m just trying to treat the patient. • Impact • Delayed care and/or incomplete information
How It Should Work • My EHR Terminal handles everything: • I select my patient on my system • I select the RHIO that supported my patient’s care • My system automatically matches the patient and lets me confirm(either by ID cross-reference table or demographics matching) • I ask for a list of relevant priors. Success! • We have no BAA with the other site so I click “Break Glass”. My ID and access of the data is logged for later security review. • My system pulls the images and reports electronically from the other system for my review • I determine there is no change in the lesion & diagnose an Aortic Transsection, avoiding unnecessary surgery
IHE Solution • (XDS-I) Cross-Enterprise Document Sharing for Imaging • Shares images, diagnostic reports and related information between healthcare enterprises • (PIX) Patient ID Cross-referencing • Cross-index patient IDs across multiple sites • (PDQ) Patient Demographics Query • Query and retrieve a patient’s demographic and visit information • (ATNA) Audit Trail and Node Authentication • Systems Authentication • PHI-related audit events management • (BPPC) Basic Patient Privacy and Consent • Patient privacy consents & enforcement
Teaching Files or Clinical Trials • Scenario: • This study I’m reading would make a good case for my/our teaching files or • This study should be included in a clinical trial we are participating in • It seems so simple…
Your Teaching/Clinical Trial Problems • “Where did I put my notes?” • Why am I the one digging through PACS for the studies? • Tracking down images after the fact is a pain • Impact • Inefficient use of time • Can’t find study later • Lower participation in clinical trial • No cool images to share
Your Teaching/Clinical Trial Problems • “How am I supposed to get the images to the clinical trial, or to my teaching file account?” • The images are raw material; I need to get them to a system where I can work up a proper teaching file • We’re in 5 clincal trials, each with their own file server; I need to get the images to the right one. • Impact • Inefficient use of time • Becomes “more trouble than it’s worth”
Your Teaching/Clinical Trial Problems • “De-identifying the data for HIPAA is painful” • What are “DICOM Attributes” and why is PHI hiding in so many of them? • The tools provided require an IT savvy that I do not have • PACS Admin says I screwed up the images when I edited them • Impact • Inefficient use of time • Becomes “more trouble than it’s worth” • Might fail to protect patient privacy
How should it work? • I flag the image(s) of interest • I identify the clinical trial and/oradd a few notes about the clinical context (optional) • Images are de-identified automatically • Images and supporting information are bundled and automatically routed to the appropriate destination • Teaching File Authoring System; • Clinical Trial Export Node • Later, I login to my Teaching File account: • My images and notes are waiting for me • I finalize the teaching case and put it in our repository
IHE Solution • (TCE) – Teaching File & Clinical Trial Export • Automatic De-identification • Automatic Routing • Can include brief notes • Compatible with free RSNA MIRC tools • Teaching File Server • Teaching File Authoring Tool • Clinical Trial Node • mirc.rsna.org
Integration Challenge Notice the pattern? • Scenario: • I want to do something that requires some of the (literally) dozens/hundreds of systems in my department to collaborate…
Your Integration Problem • “My systems claim to be standards-based, but they still can’t integrate to do what I want.” • Some of my systems use different parts of the same standard • Some of my systems use the same standard in different ways • Some of my systems use multiple standards • Some of my systems use the “enhanced proprietary standard” preferred by the vendor • My vendors have different ideas about what each other should do • Many of my vendors products have never been directly tested together • Impact • Lack of interoperability • Costly point-to-point integration • Long install & deployment cycle • Have to do it over again with each new system
IHE Solution • Working with vendors, care providers and standards organizations, IHE: • Distills a clear description of the problem • Determines the right way to solve it using standards(IHE Profile) • Documents the solution in an implementation guide (IHE Technical Framework) • Coordinates cross-vendor testing of the solution (IHE Connectathon) Go see the rest of the profiles
IHE in Action • Visit IHE Demonstrations at RSNA 2007 • Cross-Enterprise Document Sharing for Imaging [XDS-I] • Teaching File & Clinical Trial Export [TCE] • IHE Product Showcase and participating Vendor Booths • Visit IHE Demonstrations at HIMSS 2008 • Integration Showcase • Covers IT, Radiology, Cardiology, …. • Visit www.ihe.net/profiles • There are MANY more Profiles • Start learning about them and IHE
Summary • Become familiar with the IHE Profiles that address your pain points • Make IHE Profiles part of your purchase and upgrade requirements; List them in your RFP