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Enhancing EHCP Experience: Types of Support and Services Explored

This survey examines the types of information, advice, and support used by parents and young people in relation to EHCPs. It explores awareness and utilization of specific services, including the IASS, Local Offer, and Independent Supporter Service.

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Enhancing EHCP Experience: Types of Support and Services Explored

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  1. Daisy Russell – Not from the DfE

  2. DfE - EHCP experience survey • 4.2.1. Types of information, advice and support used • As well as a general question about whether they were signposted to information, advice and support (covered in the previous section), parents and young people were also asked about whether they had heard of and used specific services – the Information, Advice and Support Service (IASS), the Local Offer73, and the local Independent Supporter Service74 (Figure 4.3). Of these three services explored, awareness was highest for the SEND Information, Advice and Support Service (IASS). Over half (55%) of parents and young people had heard of IASS, two-fifths (43%) had heard of the Local Offer and one-fifth (20%) had heard of the local Independent Supporter Service.

  3. IASS was also the most used service. One-quarter (26%) of parents and young people said they had used IASS. This compares with one in seven parents and young people who had made use of the Local Offer (14%) and one in fourteen (7%) who used the local Independent Supporter Service. • Use of information, advice and support was associated with a more positive experience of the EHC plan process • You are the thing that makes the difference

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