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Evolution of Home Networking: Design, Troubleshooting, and User Experience

Explore the evolution of home networks, historical context, design implications, troubleshooting challenges, and user experiences. Understand the social and technological aspects for improved network functionality.

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Evolution of Home Networking: Design, Troubleshooting, and User Experience

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  1. Home Networking Maha Shouman CPSC701.81

  2. Overview • What is a home network? • A bit of history • So what? • How are home networks viewed? • Trouble? • Design implications • Conclusion • References • Questions and Discussion

  3. What is a home network?

  4. What is a home network?

  5. A bit of history

  6. A bit of history From shelterdness to connectivity

  7. A bit of history Evolution of technology

  8. A bit of history Evolution of social networks

  9. So what (a.k.a. why should we care)? • Technological initiative • The “Communication Revolution”

  10. So what (a.k.a. why should we care)? • Community initiative • Community acceptance

  11. So what (a.k.a. why should we care)? “Whatever impact industrialization and urbanization may have had on nuclear families, they have not erased the social support functions”

  12. So what (a.k.a. why should we care)? • 30 million people with home networks • Design implications: • What are the current technological needs? • What motivates people to buy new technologies?

  13. How are home networks viewed? • A/V networks are a place to “come together” • Multiple networks • Distinction between personal and work use • Being neighborly • Ownership • Computers, not A/V • Some specific to room • Digital housekeeping

  14. How are home networks viewed? Consumers Gurus

  15. How are home networks viewed?

  16. How are home networks viewed?

  17. How are home networks viewed? • Gurus • Have professional experience • Setup and maintenance of network • Use network conventions • Logical view • Consumers • Include furniture • Include routines of use • Merge infrastructure devices • Physical view

  18. Trouble? • Umm.. Yeah.

  19. Trouble? • Complexity • Mainly designed for professionals • Low level details

  20. Trouble? • Coordination • Photographs • iPods • TiVo

  21. Trouble? Invisibility

  22. Trouble? • “Integration Paradox”

  23. Trouble?

  24. Trouble? • Legacy • External entities • Focus on visuals • 30% return rate • One person’s responsibility

  25. Design Implications • Organizational and spatial • Visualization • Evolution of network • Design for routines • Privacy and security • Self-healing • Possible protocol re-design • New interaction techniques • Legacy and transparency

  26. Conclusion • Home networks encompass both social technological aspects • Many user experience problems • Partially due to consumer view of the network • Designs should consider space, routines and experience

  27. References [1]“Home network - Wikipedia, the free encyclopedia”; http://en.wikipedia.org/wiki/Home_network. [2]“Home Networking 101 - Reviews by PC Magazine”; http://www.pcmag.com/article2/0,2817,2293406,00.asp.   [3]E. Shehan and W.K. Edwards, “Home networking and HCI: what hath god wrought?,” Proceedings of the SIGCHI conference on Human factors in computing systems, San Jose, California, USA: ACM, 2007, pp. 547-556; http://portal.acm.org/citation.cfm?id=1240712.   [4]J. Yang and W. Edwards, “ICEbox: Toward Easy-to-Use Home Networking,” Human-Computer Interaction – INTERACT 2007, 2008, pp. 197-210; http://dx.doi.org/10.1007/978-3-540-74800-7_15.   [5]P. Tolmie et al., “Making the home network at home: Digital housekeeping,” ECSCW 2007, 2007, pp. 331-350; http://dx.doi.org/10.1007/978-1-84800-031-5_18.   [6]E.S. Poole et al., “More than meets the eye: transforming the user experience of home network management,” Proceedings of the 7th ACM conference on Designing interactive systems, Cape Town, South Africa: ACM, 2008, pp. 455-464; http://portal.acm.org/citation.cfm?id=1394445.1394494&coll=ACM&dl=ACM&type=series&idx=SERIES378&part=series&WantType=Proceedings&title=DIS.   [7]E. Kruse, E. Chuan Fong Shih, and A. Venkatesh, “The networked home: an analysis of current developments and future trends.,” 2003.   [8]R.E. Grinter et al., “The work to make a home network work,” Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work, Paris, France: Springer-Verlag New York, Inc., 2005, pp. 469-488; http://portal.acm.org/citation.cfm?id=1242053.  

  28. Questions and Discussion

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