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Monitoring Competitive & Market Intelligence A Knowledge Management Solution

Monitoring Competitive & Market Intelligence A Knowledge Management Solution. Jean Archambeault, David Li Tang Knowledge Management 15 October 2013, Ottawa. Needs and targets. Continuous awareness and contextualized interpretation of changes in the external environment

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Monitoring Competitive & Market Intelligence A Knowledge Management Solution

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  1. Monitoring Competitive & Market Intelligence A Knowledge Management Solution Jean Archambeault, David Li Tang Knowledge Management 15 October 2013, Ottawa

  2. Needs and targets • Continuous awareness and contextualized interpretation of changes in the external environment • Early warnings and anticipative identification of events that may impact or disrupt strategies, activities and projects

  3. Meeting the needs of diverse vertical markets

  4. AMI EI In a nutshell • Complete and structured workflowCollect  Organize  Analyze  Deliver • RSS, Scopus, Twitter, LinkedIn … • Granular user rights management • Versatile representation and delivery layers 5

  5. In-focus dashboard 1 2

  6. Benefits for KM monitoring activities • Derive intelligence from multiple sources • Screen and stream information continuously • Support decisions by sense making • Enhance KM productivity • A platform to stimulate thinking and discussion

  7. Thank you! Jean Archambeault KM Lead Jean.Archambeault@nrc-cnrc.gc.ca David Li Tang Service Development Officer David.Tang@nrc-cnrc.gc.ca 10

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