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Understand the tutor's limited role in assisting students academically and effectively utilize the referral process to connect individuals with the right resources. Learn how to make referrals based on different scenarios and compile a resource/referral list for quick reference. Real-life examples and strategies provided.
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What is the Tutor Role? • As a tutor your role is limited • Your role is limited to assisting students academically • Use the Referral Process Tool
What is the Referral process? • The Referral process is used to define and limit your role. • The purpose of a referral is to make sure the individual is referred to the appropriate resource. • Utilizes the College resources
How to make a Referral? There are 4 types of Referrals 1. Just information 2. Name & Information 3. Phone & appointment 4. Take them there
Referral Process #1, just information. • Give general information • How? by giving a place and phone number. • Not the best type of referral
Referral Process #2, give them a name. • Give the individual the place and phone number. • In addition, you also give them a Name. • Better than referral #1
Referral Process #3, Phone & Appointment • Use the phone and contact the person for an appointment for the individual • Give them a Name, Place and phone number. • This is better than #2
Referral Process #4, Take them to the Resource • Take the individual to the referral place. • Also, give them a Name, Place and phone number. • This is the best type of referral.
Utilize College ResourcesCompile a Resource/Referral List • Use your your Student planner and add a contact name to each service. The list is usually in the back of the Student planner • If you do not have a planner use the following example.
Skyline College Campus DirectoryRefer to your planner for more information on Pages 188 -190I recommend you put the names in your planner next to the department/Division
Real Life Example • A Student you are tutoring has a Headache. What do you do? • First refer to your resource referral list in your Student planner. • Implement the Referral Process.
Use one of the Referral tools • First check with your supervisor for phone use or to take them to resources • Implement Referral Strategy, preferably Referral Process # 3 or 4 • If you cannot do Referral Process #3 or 4 use #2
In Conclusion • As a tutor your role is limited • Your role is limited to assisting students academically • Use the Referral Process Tool • Use the College & your Community Resource Information. • Useful Community Resource links • San Mateo County Portal @ http://www.co.sanmateo.ca.us/portal/site/SMC • Add your own community resource links