Sales Marketing Hotel added value to hotel business

1. How sales and marketing in hotel added value to hotel business? Sales managers are mainly responsible for getting more guests and increase the revenue of the hotel. A college degree and more experience in the hospitality industry are mostly required. A lot of programs are developed by him to improve the check-in of the customers. The hotel rooms should not be left vacant. The sales marketing hotelmanager has to find out more ways to fill up the places. Many factors influence the hotel industry. Many promotional and marketing activities have to be co-ordinated to make the guests satisfied until their stay. Once the customers are satisfied, they tend to come back again. Almost all the departments have to be overlooked to get good feedback from the customer. Follow Up Calls To Know Opinions Of The Customers Even if there is one bad experience, the customers will never come back. They may also give bad reviews about the hotel to block many other potential customers. There are many factors which please the customers. The location, road access, train or air proximity, hospitality, and price are some of the elements. The marketing managers have to recognize the correct factors to the customers. Many reviews of the customers throw light on the deficiencies and positive points of the hotel. The guests can be given follow up calls to know more about their opinions. www.myhospitalitysalespro.com 1

2. Information About Facilities And Amenities A comparison of the local hotel prices would help in reviewing the cost of the hotel. More facilities can be provided to them to attract them for the next time. The website should have more information about the hotel like the price, facilities, amenities and more about meeting facilities. If an event is organized in the hotel, the venue will be filled and the rooms also. The event managers should be given more information to encourage them to conduct more events. Hotel details can be posted on the destination website to reach the targeted audience. The sales marketing hotel manager can collaborate with other meeting venues to get access to potential customers. Hotel marketing involves in developing promotions. The occupancy has to be increased during the times of low bookings. Gourmet weekends and extra night accommodation offers for a period of reservation, attracts more guests. When conference rooms are not used for a period, it would be advisable to give it to short term use for the local businesses. A strong customer relationship is essential for getting repeated business and stable revenue. Rewarding the customer for many bookings would bring them back. The customers should be allowed to accumulate the points and use them as rewards. Individual guests or corporate customers should get these reward points, which brings in a large number of visiting customers. There are numerous marketing priorities to be identified. The performance of the hotel at different seasons has to be observed to give promotions. These promotions would increase the number of bookings. The sales marketing hotel manager has to work with the event manager to get more events and conferences. Myhospitalitysalesprohelps the managers to hold records of the customers to take up future. Get in Touch Address: 17424 W. Grand Parkway S. Suite #116 Sugar Land, TX. 77479 Phone No: 888-909-1678 Email Id: christine@myhspro.com Website: www.myhospitalitysalespro.com www.myhospitalitysalespro.com 2