Staffing Plan

1. Staffing Plan Staff Organizational Charts & Job Descriptions

2. Staffing Plan Section What is this section of your business plan? Where you explain… • What staff you will hire in order to operate your business and serve your customers/clients • What roles your staff will play and how they will work together

3. Staff Roles

4. Staff Roles Leadership Staff Management Staff Direct Service Staff • Customer Service & Sales • Product Creation • Service Design responsible for making decisions about how the business is run responsible for managing the staff who deliver your product/service responsible for delivering your product and/or service to the customer/client • interact directly with customers/clients to sell product or provide service • plan/create/design/troubleshoot product • plan/create/deliver/troubleshoot service

5. Staff Roles Operations Support Staff • Finance • Administrative • Human Resources • Information Technology Communications Staff Development Staff responsible for the logistics of running a business • responsible managing money (i.e. budget & employee payroll) • responsible for managing administrative tasks (i.e. reception, scheduling, filing, ect.) • responsible for managing staffing (i.e. hiring, firing & providing employee resources) • responsible for managing technology (i.e. computer & equipment issues) responsible for publicizing your business responsible for raising money (i.e. grant writing and fundraising)

6. Staff Organizational ChartFor-Profit Example

7. Staff Organizational ChartNon-Profit Example

8. Fenway High School’s Staffing Chart - Omg

9. Fenway High School’s Staffing Chart - Phx

10. Job Description:4 Key Elements • Job Title:name of the position • Accurately reflects the work performed • Corresponds to similar jobs in the industry • Job Summary: overview of the position • Describes the primary purpose of the role • Outlines the basic functions of the job • Ranges from 1 sentence to 1-2 paragraphs • Key Responsibilities/Duties: list of main functions • Highlights key functions the performed • Include only high-level responsibilities (not minor tasks) • Bulleted statements starting with an action verb • Minimum Job Requirements: list of qualifications • Explains minimum knowledge, skills, abilities necessary • Include: education, previous experience, skills, & licensure

11. Job Description: Tips • Job Title: • Keep it simple and similar to positions within the same industry • Job Summary: • Keep it broad so the reader can understand the main purpose of the role without going into too much detail about specific responsibilities • Key Responsibilities/Duties: • Arrange responsibilities in a logical order (most important first or in the order they happen) • Minimum Job Requirements: • List only those required to do the job, not ideal qualifications you’re looking for

12. Group Work: Staffing Plan • As a group, brainstorm types of staff your business will need to accomplish its mission using pg. 5 • If you plan to grow in years 2 & 3 and will need more staff, list new employees on pg 6 • Save salary research for homework • As a group, brainstorm job descriptions for each staff role you need using pg. 9-10 • If you have more than 4 employees, have each teammate draft a few within their workbook • Use internet to research job titles used for positions with similar responsibilities • Save salary research for homework • As a group, outline how your staff will be organized using pg. 11-12 • Use horizontal and vertical lines to show relationship between staff • As a group, brainstorm staff salaries for each position • Decide if you will pay them an annual salary or an hourly rate • Use internet to research competitive salary rates for similar positions