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ILH ED Door to Doc. Two Phase Improvement. Combine Triage and Quick Reg March 16, 2009 Implement ED KaT July 16, 2010. Before. After. Serial to parallel. SMS Oct. intervals compared. 117. 112. 73. Triage reg combined. minutes. medians. significant.
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Two Phase Improvement • Combine Triage and Quick Reg March 16, 2009 • Implement ED KaT July 16, 2010
Before After
SMS Oct. intervals compared 117 112 73 Triage reg combined minutes medians significant
SMS Nov. intervals compared(shows sustained for 2 months) NEW DATA Not yet submitted. 96 90 70 minutes Triage reg combined ED KaT significant
SMS to ED KaT Oct. comparison(arrival > triage > reg > physician) minutes
SMS to ED KaTOct. comparison(arrival > reg > triage > physician) minutes medians 1440/5054
New Phenomena • Serial changed to parallel process (Quick reg. with triage) 0 minutes? Really? • Bedside registration
Results • Combining registration and triage shortened some time intervals, but had no significant effect on door to doctor time. • Implementation of ED KaT significantly shortened door to doc. (by 26 to 39 minutes) • (Other improvements may have had an effect. RTA, UCC) • ED KaT times are longer than SMS times. • (ED KaT is probably more close to real time.) • Results have sustained over at least 2 months.