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No Nonsense

No Nonsense. World Café participants viewed the suggestion of a No Nonsense mark of quality compliance with suspicion - the main concern was who would endorse such a mark

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No Nonsense

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  1. No Nonsense • World Café participants viewed the suggestion of a No Nonsense mark of quality compliance with suspicion - the main concern was who would endorse such a mark • However, the results from the questionnaire indicated that such an endorsement would improve confidence in products and services

  2. World Cafe • The World Café was considered a successful method for discussing financial matters as well as sharing opinions and experiences • The drama certainly enhanced the relaxed atmosphere, as did the layout of the café theme and the refreshments • The smaller groups were liked and the rotation of tables prevented any one person from dominating the conversation

  3. Next Steps • Bid for funding to establish Consumer Panels at QMU to promote the involvement of older people in product and service design - interested in your views • Also any possible sources of funding to support this initiative?

  4. Next Steps • Grant application to the Economic and Social Research Council (ESRC) • Focus on implications of equity release products on older people. Impact on access to care. The need for better information about these products for older people • Any organisations interested in this area and willing to be involved?

  5. Contact details Carol Brennan Academic Director Queen Margaret University 0131 474 0000 cbrennan@qmu.ac.uk Elaine Ritch PhD student Queen Margaret University 0131 474 0000 eritch@qmu.ac.uk

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