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Computer-based Training (CBT): Cost-effective and Flexible Solution for Effective Training

Discover the world of Computer-based Training (CBT), an innovative solution that provides cost-effective and flexible training options. Learn about the advantages and disadvantages, how it works, and its application in organizations like Cornhill Insurance. Find out how CBT can solve common training problems and why it is the wave of the future.

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Computer-based Training (CBT): Cost-effective and Flexible Solution for Effective Training

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  1. Overview • What is Computer-based Training? • Will Computer-based Training work for me? • How does it work? • Advantages and Disadvantages • Cornhill Insurance • Summary

  2. What Is Computer-based Training (CBT) • Courseware • Specific computer software used for instructional purposes • CMI vs. CAI

  3. Generic Vs. Authored • Generic CBT • Pre-produced software focused on specific topics • Authored CBT • Blank notebook

  4. Will CBT Work for Me? • Running out of space to store training manuals? • Spending too much on distance learning? • Training staff running low? • Is quality of training slacking? • High employee turnover?

  5. What Do I Need? • What do my employees need to know? • What do they need to be able to do? • What existing knowledge do they know prior to training?

  6. How Does It Work? • Simulations • Interactivity • Testing • Bookmarks • Database • Customization

  7. How Does It Work? • Simulations • Customer-employee situations • Military simulations • Nuclear meltdowns

  8. How Does It Work? • Interactivity • Performance-based not knowledge- based • “Driving a car” • End of section quizzes • Straight Shooter*

  9. How Does It Work? • Testing • Pretests evaluate existing knowledge • Training focuses on subsequent deficiencies • Self-test questions throughout program • Post-tests

  10. How Does It Work? • Bookmarks • Work automatically saved • Stop and start at will • Return to exact position for a refresher

  11. How Does It Work? • Database • Course management • Training/retraining dates • Progress checked • Standard progress and result reports • OSHA

  12. How Does It Work? • Customization • Generic programs can be tailored • Video, graphics, etc., can be added at will

  13. Advantages • Availability • Pace conformance • Reduce training costs • Consistence

  14. Advantages • Language flexibility • Cut classroom/storage space • Fewer staff off floor at once • Documentation

  15. Disadvantages • High initial cost • Computer availability • Impersonal learning environment

  16. Cornhill Insurance* • Background • 160 IT professionals = variation of technologies and systems • Continuous updating • Personal and technical skills required • Current system too costly • Pace conformance is necessity

  17. Cornhill Insurance* • Implementation • CBT Systems agreement entitles Cornhill to 200 courses • Course units increase 300% (CBT and Classroom) • Training budget remains same • Courses accessed directly from personal computers

  18. Cornhill Insurance* • Implementation • Audit report production • Cost-effective and flexible • Simple updating

  19. Exercise • Divide into groups • List company training problems • Compare to brainstorming questions • How are problems solved by CBT?

  20. Summary • Cost effectiveness and flexibility outweigh disadvantages • CBT is the wave of the future • Web-based training

  21. Bibliography 1. Abcede, Angel. “Computer-based Training Provides Powerful Tools”.NPN: National Petroleum News. V89n12. Nov 1997. P 40-42 2. Meagher, Michele. “Computer-based Training”. Executive: The Management JournalOf Credit Union Professionals. V29n1. Spring 1989. P 12-14 3. Gordan, Jack. Lee, Chris. “The Future of Computer-based Training”. Training: The Magazine of Human Resources Development. Sept 1985. P C6 – C28 4. Keckan, Maria. “Computer-based Staff Training: Can You Afford Not To?”. Nursing Homes. v46n6 Jun 1997. P 101-102 5. Rothfeder, Jeffery. “Computer-based Training”. Forbes. V1n1 (Executive Edge Supplement).Sept 1998. P 34 6. Schraff, William. “Computer-based Training Enters The Mainstream: CBT Group Shows Strong Growth As It Makes Its Impact With Big Companies”. Informationweek. N615. Jan 27, 1997. P 140

  22. Bibliography 7. Lawson, R Scott. “Computer-based Training: Is It The Next Wave?”. Professional Safety. V44n6 Jun 1999. P 30-33 8. Puttre, Michael. “Computer-based Training Keeps MEs Current”. Mechanical Engineering. V116n5 May 1994. P 70-74 9. MacLeod, Marilyn. “Improving Education Through Computer-based Training”. Nursing Management. v25n7. July 1994. P 86-88 10. Schwade, Stephen. “Is It Time To Consider Computer Based Training?”. Personnel Administrator. v301n2. Feb 1985. P 25-35 11. Heck, William C. “Computer-based Training – The Choice Is Yours”. Personnel Administrator. Feb 1985. P 39-46 12. Smith, R. Blake. “Computer-based Training Is Designed For Interactive Learning Experience”. Occupational Health & Safety. V61n12. Dec 1992. P 50,59

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