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RHONA HUTCHON DIRECTOR, HARVEY NASH

RHONA HUTCHON DIRECTOR, HARVEY NASH. TWEET TONIGHT USING. #hnciosurvey. SURVEY FINDINGS Albert Ellis CEO, Harvey Nash PRESENTATIONS Khalid Rafiq Head of Technology & Data, Morgan Stanley Gavin Dutch Chief Executive Officer/Founder, Kotikan Limited PANEL DISCUSSION

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RHONA HUTCHON DIRECTOR, HARVEY NASH

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  1. RHONA HUTCHONDIRECTOR, HARVEY NASH

  2. TWEET TONIGHT USING #hnciosurvey

  3. SURVEY FINDINGS Albert EllisCEO, Harvey Nash PRESENTATIONS Khalid RafiqHead of Technology & Data, Morgan Stanley Gavin Dutch Chief Executive Officer/Founder, Kotikan Limited PANEL DISCUSSION James VargaChief Executive Officer, MiiCard Limited Claudette Jones CIO, City of Edinburgh Council Christian Arno Managing Director, Lingo24 Tom Ray Head of operations, Cloudreach AGENDA

  4. ALBERT ELLISCEO, HARVEY NASH

  5. The CIO Survey 2400 participants 20 countries $140bn IT spend 14 years of data

  6. The crisis continues Apple share price jump Social Media worth millions current climate News 24 Headlines

  7. Growth in budgets return to growth

  8. CEO priorities return to growth Save Money Make Money

  9. 2012 2011 Change shift in priorities

  10. shift in priorities 2011-12 change Priority 2012

  11. Utility IT Decision tooutsource IT Driving rev through IT Driving Business change CEO influence % CIOs indicating ‘strong’ influence on CEO

  12. positioned for growth? Right skills Diversity Digital CEO relationship

  13. Skills Shortage fracture #1

  14. CIOs by gender fracture #2 Men Women 2005 2012

  15. Who Controls Digital? fracture #3

  16. The contented CIO? fracture #4

  17. The futureCIO Focused on business growth Understands the business Quantifies the risk Digital expert Communicator

  18. KHALIDRAFIQHEAD OF TECHNOLOGY & DATA, MORGAN STANLEY

  19. Global Footprint, with Local PresenceKhalid Rafiq8 November 2012 For internal use only

  20. Agenda • Background • Global Footprint • Local Presence • Key Observations

  21. Client Service Quality Commercial Pricing Teamwork Risk Control World Class Capability Contingent Labor Employees Global Footprint… Core values instruct us to: Put Clients First Glasgow Moscow Frankfurt Exceptional Ideas Lead with London Montreal Seattle Vernon Hills Zurich Toronto Paris Oakbrook Terrace Purchase New York Brooklyn Jersey City Princeton West Conshohocken Long Island City Warren Salt Lake City Chicago Budapest San Francisco Philadelphia Do The Right thing Seoul Milan Menlo Park Baltimore Madrid Irving Santa Monica Durham Tokyo Atlanta Shanghai Orlando Dubai Give Back Tampa Hong Kong Taipei MexicoCity Mumbai “ Morgan Stanley's mission is to deliver the finest financial thinking, products and execution in the world. Our people's integrity and excellence, their intellect and skills have made Morgan Stanley a global leader. And our heritage of doing ‘first-class business in a first-class way’ continues to inspire us.” Population in 24 Countries and 99 Cities Singapore Mission Statement and Business Principles: São Paulo Sydney Johannesburg Melbourne Over 7,000 FTEs

  22. Local Presence… Local Vendor PSL Scottish Universities – Rel. Mgmt Local Training Schedule Technology Innovation Days / ‘Innovation Lab’ Technical Architecture / Data Model Design Functional & Office Specific Goals Global Governance connects the two Guiding Principles which create the desired employer brand and overall efficiencies are best set globally Lateral Hiring ‘FED EX’ Days Pioneer Prime Principles / Commerce Model Firm Wide Goals Cascade LOCAL FLEXIBILITY Graduate Recruitment Learning & Development GLOBAL CONSISTENCY

  23. Key Technology Observations • Scale Versus Concentration • Cost Perception versus Value Proposition • Proximity to London / True ‘near shore’ • Re-visit technology education at ‘Grass Roots’ for Primary and Secondary education • Graduate Talent Pool / University Ranking Drivers • Lateral Talent: ‘in- & out- bound’ flows • Technology Start-ups / Technology companies • Multiple technology cities or ‘one technology region’ • Further investment in infrastructure

  24. GAVIN DUTCHCHIEF EXECUTIVE/FOUNDER KOTIKAN LTD

  25. Harvey Nash Global CIO Survey 8th November 2012 Success in Mobile Gavin Dutch Managing Director

  26. “Users reported greater frustration from experiencing a transaction problem on a mobile device than being stuck in traffic” – TeaLeaf, Mar 2011 “98% of users stressed that performance matters” – Apigee, Nov 2012

  27. Swiss Army Knife Photo

  28. Distracted user photo

  29. Prototyping • Why prototype • Mobile development is costly • Getting it wrong is a waste • 3 Uses • For creators to experiment • For stakeholders to evaluate • To learn from users

  30. Mobile photo

  31. Thank you gav@kotikan.com

  32. Khalid Rafiq Head of Technology & Data, Morgan Stanley Gavin Dutch Chief Executive Officer / Founder, Kotikan Ltd James Varga Chief Executive Officer, MiiCard Limited Claudette Jones CIO, City of Edinburgh Council Christian Arno Managing Director, Lingo24 Tom Ray Head of operations, Cloudreach THE PANEL

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