Innovative, Sustainable, and Responsive

1. Name • Title • Company Innovative, Sustainable, and Responsive Food and Beverage Manufacturers Evolve for the New Economy

2. Food and Beverage Market Challenges Worldwide Product Needs per Channel Regulatory Compliance Complex Partnerships Consumer Group Interests Food Safety Growth of Private Label Demand Volatility Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010

3. Primary Business Challenges • Ensure environmental, ecological, and humane practices • Discover and adopt new lean practices to save costs • Gain advantage with creative packaging Sustainability Leadership • Drive “green and lean” processes while mitigating risks Innovation Success • Develop successfulnew products for growing niches • Meet government regulations Market Responsiveness • Sense market shifts immediately Collaborate with partners to respond and innovate effectively Provide services that help customers succeed • Deliver to new markets quickly and flawlessly

4. Evolving to Be Innovative, Sustainable, and Responsive “A ‘new economy’ is emerging with constant changes in demand trends, niche markets, regulations, and competitors (including retailers). This new business environment clearly presents profitable opportunities for food and beverage companies that are ready to unlock their innovation potential, demonstrate their commitment to sustainability, and respond faster to changing market requirements.” ― Julie Fraser, Principal Industry Analyst, Cambashi Limited Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010

5. Innovation Success: Capturing Increasing Opportunities “Changes in demand, growth of private label, and new niches are fuelling unprecedented opportunities across the food and beverage industry. To innovate effectively, companies must create an environment that fosters creativity and collaboration. Progressive manufacturers can rapidly adapt to market changes by adjusting procedures and processes.” ― Julie Fraser, Principal Industry Analyst, Cambashi Limited Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010 INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

6. Challenge: Innovation Success Identify and respond to new product demands quickly. Improve collaboration internally and across the channel. Establish strategic partnerships to deliver innovation. Speed processes to bring products to production faster. Reduce costs of and delays in production. INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

7. Microsoft Dynamics ERP Fuels Innovation Success Microsoft solutions help drive collaboration, innovation Speed collaboration with integrated systems Provide real-time and role-based visibility across the value chain Measure product success with advanced reporting and analysis Boost BI by reporting on role-specific KPIs in easy-to-use portals Drive rapid inventory insight, response, and control INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

8. Food and Beverage Manufacturer Drives Innovation “Now we’re much more skilled at determining which markets to go into with which brands, and we have a better understanding up-front what the profitability from these endeavors would be.” Since 1991, New Belgium Brewing has experienced double digit growth. It’s now the third-largest craft brewer in the U.S. To sustain that growth, they needed to better forecast and track customer demand, supply, production, and distribution. The company now uses extended capabilities of Microsoft Dynamics® ERP and Microsoft® SharePoint® Server to provide forecasting, planning, and analysis to employees and business partners so they can sense demand changes faster. Fifty percent reduction in shipment forecast errors Faster response to market changes Extended access to supply and demand information across the organization Improved visibility across the supply chain Results Challenge Solution INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

9. Sustainability Leadership: Building Brand and Success on Social Responsibility “Environmental sustainability is the new criterion that will determine which companies will thrive and lead in the new economy. More customers consider ‘green’ practices in their purchasing decisions than ever before and the proportion is growing steadily.” ― Julie Fraser, Principal Industry Analyst, Cambashi Limited Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010 INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

10. Challenge: Sustainability Leadership Meet regulatory compliance and consumer demands. Reduce waste and cost while providing “green” packaging. Track, trace, and report on product details from ingredient origins to market shelf. Streamline supply and manufacturing for better efficiency. Provide consumers easy access to product and service information. INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

11. Microsoft Dynamics ERP Drives Sustainability Leadership Microsoft solutions help drive “green and lean” practices Standardize processes and integrate data to meet changing regulations Drive environmental and business sustainability with improved BI and lean practices Deliver more eco-friendly products, reduce waste with better visibility, KPI monitoring Track origin, location, and shelf life to improve quality and customer satisfaction Provide consumers with product info and self service INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

12. Food and Beverage Manufacturer Improves Reporting, BI “For the price and the feature set available, there really is no better business management system than Microsoft Dynamics.” Each bottling plant for G&J Pepsi-Cola was using multiple systems for accounting, payroll, and human resources (HR). The company wanted to centralize key business management functions to streamline operations. The company extended its corporate implementation of Microsoft DynamicsERP to standardize these functions,control costs, and consolidate business data for enhanced analytics and reporting. Improved reporting Better financial control Enhanced business intelligence Better visibility into financial processes company-wide Centralized administrative duties Projected annual savings of U.S.$560,000 INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

13. Market Responsiveness: Balancing Demand with Supply Is Increasingly Complex “Responsiveness has two fundamental dimensions: the ability to detect market shifts and the capacity to respond. One is not effective without the other. Getting an accurate view of demand is a challenge, since food and beverage companies rely on retailers and others who serve consumers.” ― Julie Fraser, Principal Industry Analyst, Cambashi Limited Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010 INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

14. Challenge: Market Responsiveness Respond promptly to frequent changes in demand. Control costs while meeting new demands. Capture the opportunities of new niche markets without increasing complexity. Deliver products to market faster with shorter lead times. Provide private brand and localized products economically. INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

15. Microsoft Dynamics ERP Helps Drive Market Responsiveness Sense and respond effectively with Microsoft solutions Provide real-time data about changes in orders to help spot demand trends quickly Report and analyze product trends by group or location Automate, simplify complex processes across channels Configure formulas and packaging to deliver private brands to specialized customers Monitor KPIs and alerts to help control costs and meet delivery schedules INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

16. Food and Beverage Manufacturer Gains Market Responsiveness “Each factory can maintain independent buying and manufacturing operations, while allowing analysis and comparisons, from any location.… The portals allowed us to cut down the average lead time roughly by a third.” Südzucker Polska, one of the largest sugar producers in Poland, was formed in 2003 by merging 18 independent manufacturers. The company needed to merge vital information from all entities while allowing each factory the autonomy to conduct business with local suppliers and respond effectively to local customers. The company and their certified Microsoft partner implemented Microsoft DynamicsERP to integrate data, standardize and automate processes, and improve collaboration across multiple facilities, locations, and partners. They can now use resources from across the company to respond to any customer. Cut order lead time by 30 percent Improved tracking Easy access to data Better planning More efficient customer service Optimized costs INNOVATION SUCCESS SUSTAINABILITY LEADERSHIP MARKET RESPONSIVENESS

17. Microsoft Delivers Business Benefits Tools to improve innovation success Systems to help improve market responsiveness Support for sustainability leadership Products that are easier to deploy, use, and manage Seamless access to critical information at all levels Lower cost of doing business with technology that grows with you Improved operational efficiency and connectivity across value chain

18. Technology Benefits Reduced IT knowledge requirements help minimize risk Solutions that allow you to leverage your existing infrastructure investments Lower TCO investment with “out of the box” integration Single software vendor and partner network committed to customer success • Scalable technology that future proofs your investment

19. Improving Manufacturing Productivity with Microsoft Solutions • Enterprise Content Management • Author, manage, and organize complex content. • Provide customer and partner extranets. • Implement enterprise-wide search. • Business Process and Intelligence • Make the right information available throughout the business process with easy access to role-specific BI. • Communication + Collaboration • Keep coworkers, partners, and customers in sync. • Provide collaborative workspaces. • Unify communications. Improve Productivity with Microsoft Dynamics® ERP Office Business Platform Make it simple to provide rich client and Web-based business applications. Manageability and Security Make it easy to manage and deploy around the globe.

20. For more information about Microsoft Dynamicsplease contact us at: • U.S./Canada toll-free (888) 477-7989 • Worldwide (1) (701) 281-6500 • www.microsoft.com/dynamics