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6 s Methodology: DMAIC

6 s Methodology: DMAIC. Robert Setaputra. PDCA / PDSA. PDCA / PDSA is a continuous quality improvement tool. PDCA is introduced by Shewhart. PDSA is Deming’s version of PDCA. PDCA. Plan. Do. Check. Act. DMAIC. D efine, M easure, A nalyze, I mprove, C ontrol Very structured

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6 s Methodology: DMAIC

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  1. 6s Methodology: DMAIC Robert Setaputra

  2. PDCA / PDSA • PDCA / PDSA is a continuous quality improvement tool. • PDCA is introduced by Shewhart. • PDSA is Deming’s version of PDCA.

  3. PDCA

  4. Plan

  5. Do

  6. Check

  7. Act

  8. DMAIC • Define, Measure, Analyze, Improve, Control • Very structured • Linked a project directly to financial benefits.

  9. Check Lists for Potential Project • What is the problem you are trying to address? • What are the potential benefits of solving this problem? • Will you be able to quantify these benefits in terms of cost savings, cost avoidance, or improved customer satisfaction if you solve this problem? • Do you have the necessary support and commitment from management/ key stakeholders to solve this problem? • Is the resolution of this problem achievable given your span of influence (i.e., is the scope of the project reasonable)?

  10. Check Lists for Potential Project • What key output variables are needed to measure project success? • Do you have a capable system to measure each of these key output variables? • What key process input variables are you going to examine to determine the root cause(s) of your problem? • Do you have a capable system to measure each of these key input variables? • Do you have the appropriate analytical resources (training, software) necessary to solve this problem?

  11. Potential Project • Waste = Project • 10 10 10 10 15 20 = Improvement • Easy to understand • Short term • Big impact

  12. Project Ideas • Sales • Reduce the time required to enter orders • Improve the process for checking customer credit • Customer Service • Reduce number of call transfer • Shipping/Receiving • Improve documentation accuracy • Improve inspection process • Reduce inventory damage and loss • Etc ..

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