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Damian Knowles

Damian Knowles. About Me. Chartered Accountant (Qualified 1995) Moore Stephens (6 years) Audit, Financial Control PricewaterhouseCoopers (7 years) 2 years systems implementation, 5 years in Business Process Outsourcing (BPO) Clients: BP, Nortel, TNT Postal Group

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Damian Knowles

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  1. DamianKnowles

  2. About Me • Chartered Accountant (Qualified 1995) • Moore Stephens (6 years) • Audit, Financial Control • PricewaterhouseCoopers (7 years) • 2 years systems implementation, 5 years in Business Process Outsourcing (BPO) • Clients: BP, Nortel, TNT Postal Group • Locations: Europe, South Africa, Kazakhstan, Canada .. • Founder & CEO virtualbpo

  3. UK firm of Chartered Accountants specialising in outsourcing Incorporated - Jan 2004 System infrastructure set-up - July 2004 1st client live - Oct 2004 Transitioned processes to India - March 2005 - Partner relationships are key to the delivery of client services Virtualbpo- background

  4. Our Service We do everything you would expect your accounting department to do: • Key transactions to the accounting system • Pay suppliers • Bill customers • Chase customer debts • Reconcile bank accounts • Prepare payroll • Prepare monthly management accounts • Supervise budget process

  5. Internet Internet Client 1 Client 2 Client 3 System Solution Clients (UK) UK Data Centre Remote Processing Centre (India) Firewall Navision/Invu SQL Citrix Windows 2000 Accounting Office (UK) Scanning Bureau (UK)

  6. Desktop • E-know.net supply the following software MS office MS Exchange (Email) MS Navision (Accounting System) • E-know.net host the following Invu (Document management/workflow) Websites (virtualbpo, Invu) • All software accessible via the web using Citrix • 6 users in 3 different locations.

  7. Key Advantages • ASP licences - no software purchase/ maintenance costs • No hardware costs • 24/7 support • Shadowing • Data security

  8. Demo

  9. Questions ?

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