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IT Partners (ITP) unius communitate

IT Partners (ITP) unius communitate. Michael Mundrane IT All Staff Conference 12 March 2014. University of Connecticut. Complex institution Competing objectives No single bottom line Reliant on IT. Role of Central IT. Support university mission Provide robust service at scale

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IT Partners (ITP) unius communitate

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  1. IT Partners (ITP)uniuscommunitate Michael Mundrane IT All Staff Conference 12 March 2014

  2. University of Connecticut • Complex institution • Competing objectives • No single bottom line • Reliant on IT

  3. Role of Central IT • Support university mission • Provide robust service at scale • Ensure success of other groups How do we ensure that happens?

  4. Management • Scope • Schedule • Budget • Reliability • Performance Internal centric metrics are traditional tactical indicators.

  5. Leadership • Alignment • Relevancy • Adoption • Satisfaction • Direction External centric metrics are traditional strategic indicators.

  6. Governance “Align IT strategy to business strategy.” So …. Governance is a leadership challenge. But … External metrics are hard!

  7. Constituencies • Faculty as researcher • Faculty as teacher • Student as learner • Student as resident • Staff • Community Different groups have disparate focus and views.

  8. IT Academic Partners • High Performance Computing • Research Storage • Classroom Technology • Learning Management System • Faculty • Quarterly

  9. IT Functional Partners • Administrative systems • Financial • Student • Administrators • Bi-monthly

  10. IT Technical Partners • Systems • Infrastructure • Operating processes • Technology • IT leaders • Monthly

  11. Working Groups • Other activities • Narrow focus • Project centric • Supported by ITP • Overseen by ITP • Interested parties • Meet as often as needed

  12. Questions? IT Partners (ITP) http://itp.uconn.edu

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