1 / 17

Pertemuan <<08>> <<Knowledge Management (02) >>

Pertemuan <<08>> <<Knowledge Management (02) >>. Learning Outcomes. Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : Mahasiswa dapat menunjukkan formulasi strategi dan tahapan dalam implementasi KM. Outline Materi. Formulasi strategi KM Dampak intranet dan groupware pada KM

nani
Download Presentation

Pertemuan <<08>> <<Knowledge Management (02) >>

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Pertemuan <<08>><<Knowledge Management (02) >>

  2. Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • Mahasiswa dapat menunjukkan formulasi strategi dan tahapan dalam implementasi KM

  3. Outline Materi • Formulasi strategi KM • Dampak intranet dan groupware pada KM • Isu yang perlu untuk mendesain • arsitektur KM • Tahapan proyek dan hambatan

  4. Chapter 5 Manajemen Pengetahuan(lanjutan pert 7)

  5. Knowledge integration Knowledge validation Second-Generation Knowledge Management Knowledge production Organizational knowledge Organizational knowledge • Individual and group interaction • Data/info acquisition • Formulating new knowledge claims • Initial codification • Knowledge claim peer review • Validation criteria • Weighting of value in practice if new knowledge is applied • Formal codification • Knowledge sharing and transfer • Teaching and training • Operationalizing new knowledge • Production of knowledge artifacts (IT, etc.) Experiential Feedback Loop

  6. Technology Infrastructure for Knowledge Management • IT as an enabler for knowledge management • Information technologies that support knowledge transfer • Determine what you want to be able to do. • Design an architecture that will allow you to do this. • Select the technologies that will accomplish your objectives best.

  7. Technology Infrastructure for Knowledge Management • IT as an enabler for knowledge management • Information technologies that support knowledge transfer • Intranet-based solutions

  8. Technology Infrastructure for Knowledge Management • IT as an enabler for knowledge management • Information technologies that support knowledge transfer • Intranet-based solutions • Groupware, especially Lotus Notes

  9. Technology Infrastructure for Knowledge Management • IT as an enabler for knowledge management • Information technologies that support knowledge transfer • Intranet-based solutions • Groupware, especially Lotus Notes • Knowledge portals

  10. Technology Infrastructure for Knowledge Management • IT as an enabler for knowledge management • Information technologies that support knowledge transfer • Intranet-based solutions • Groupware, especially Lotus Notes • Knowledge portals • Knowledge transfer and exchange

  11. Technology Infrastructure for Knowledge Management • Search and retrieval • Databases • Performance support • Data analysis systems • Artificial intelligence (AI) • Intelligent-agents • Visualization • Knowledge management software

  12. Knowledge Management • Measuring the value of knowledge and knowledge management • Barriers to internal transfer of knowledge • Ignorance • No absorptive capacity • Lack of preexisting relationships • Lack of motivation

  13. Planning for Knowledge Management • Responsibilities • Ambition to succeed • Expressiveness • Responsiveness • Leadership • Articulateness • Appreciation of others’ efforts • Social skills • Dependability • A strong work ethic • A vision for future growth • Project strategy, scope, and budget

  14. Model for Transferring Knowledge Management & Best Practices • The value proposition • Customer intimacy • Product to market excellence • Operational excellence • The four enablers • Culture • Technology • Infrastructure • Measurement • The four-phase process • Plan • Design • Implementation • Scale-up

  15. Defining an Enterprise Knowledge Management Architecture • Knowledge infrastructure • Functionality requirements • Getting where you need to be • Funding what you need • Storing what you’ve found • Tracking where you’ve been • Providing support for using knowledge • Technology Architecture • The user interface • Knowledge metamodel • Knowledge map • Knowledge repository • Knowledge access tools

  16. Summary Key Terms: • Balanced score card approach • Barriers to knowledge transfer • Best practice • Case-based reasoning • Communities of practice • Data mining • Expert systems • Explicit knowledge • Intellectual capital • Intelligent agents • Intranet • Knowledge management • Knowledge transfer and exchange • Performance Support Systems (PSS) • Portal • Second generation knowledge management (SGKM) • Simulation software • Tacit knowledge • visualization

  17. << PENUTUP>> Selanjutnya Pert. 09 WORK GROUP COMPUTING

More Related