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Corporate & Legal Department. (2012 MID-YEAR REPORT). CONTENTS. Gist of Service Requests Completed (Jan. to Mid-July 2012) Quantitative Report of Corporate Service Requests Done Quantitative Report of Legal Service Requests Done Tally Sheet (per Company) SEC Transactions
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Corporate & Legal Department (2012 MID-YEAR REPORT)
CONTENTS • Gist of Service Requests Completed (Jan. to Mid-July 2012) • Quantitative Report of Corporate Service Requests Done • Quantitative Report of Legal Service Requests Done • Tally Sheet (per Company) • SEC Transactions • 3-Year Period Case Analysis & graph thereof • Departmental Customer Satisfaction Survey • ISO Report
GIST OF SERVICE REQUESTS COMPLETED • Just like in the previous year, there were more requests for Corp. Services than the Legal Services. • However, out of the total requests of 386, only 150 (100-C/50-L) SRFs were duly accomplished by the requestors.
CUSTOMERS’ SATISFACTION SURVEY • CORPORATE SRFs (77 respondents out of 150 requestors)
CUSTOMERS’ SATISFACTION SURVEY • LEGAL SRFs (35 respondents out of 50 requestors)
Until next year… Thank You!