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Presented By: L isa L e M atthew Watkin s S andy Co x. Phase 1. System Planning. Business Profile. Type of Business Dog Training Registration System Users Pet Owners Law Enforcement Agencies Service Dog Organizations Entertainment Industry. Business Profile cont…. Needs
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Presented By: Lisa Le Matthew Watkins Sandy Cox
Phase 1 System Planning
Business Profile • Type of Business • Dog Training Registration System • Users • Pet Owners • Law Enforcement Agencies • Service Dog Organizations • Entertainment Industry
Business Profilecont… • Needs • Customers should be able to register • Admin can add/edit/delete new pets to system • Admin can enroll pets into new courses • Trainers can note a pet’s progress in a course • Customers may see the progress of their pets from home with log-in • Restricted access to certain users
Corporate Identity • Logo • Purple Dog tag outline in Lavender with SNUG Pet Resort engraved on it • Name • Snug Pet Resort Dog Training
Mission Statement Snug Pet Resort is committed to providing an exceptional training experience for our clients and their pets. We believe in providing the highest quality of care, training, and evaluations available. Our goal is to be your partner for the lifetime care of your pet. We believe that the only way to meet this goal is to provide the pet owner/guardian with an unparalleled customer service experience with personal attention and communication in the best, cleanest and most modern facility in San Diego County.
Buy vs. Build Should We Buy or Build???
Buying Options • Argotrax • Single User License : $695; Additional Users: $348 • Support: $99 /yr includes 1 hour of support a month • Hosting program: $49/month for a single user; additional users: $39/month • Sign on fee: $199 • Pawtracker • 12 month commitment @ $69.95/month OR • No commitment @ $89.95/month • Includes 4 users at one location • Sign on fee: $839
Build • Control over our own database • Customizable • Enhance and manage our own program • Address issues directly • Resolve our own problems • Future growths for the company • Recommendation: • OUR IT DEPARTMENT WILL BUILD!
Cost • Feasibility Studies • Operational Feasibility • Technical Feasibility • Economical Feasibility
Projected Revenue • How much revenue can we bring in per training? Training Type Net Expense Gross-In kennel/mo | $1800 | $400 | $1400 -15 minutes | $1250 | $250 | $1000 -private | $100 | $20 | $80
Projected Growth • Benefits Chart? Matthew
Phase 2 Systems Analysis
System Requirements • Outputs • Visitors, Clients, and Snug Employees are able to view courses and services offered, as well as calendar events • Clients may view their pet profiles • Employees may generate a daily printout of courses being taught • Employees may generate a daily printout of pets coming in for training • Clients may view the progress of their pets currently in training
Inputs • One login and password • Clients must login with username and password to view pet profiles and progress • Employees must login with username and password in order to add or edit client information, pet profiles, progress reports, and calendar events • Veterinarians must create pet profile during orientation and examination of dog which will include its identity as well as medical history • Trainers will enter notes on how dogs are doing in training for pet owners to view online
Processes • System will generate certificates upon completion of each course • System will route to appropriate page viewing depending on login information • Accounting department will have reports of paid and unpaid clients • System will track current courses offered and how many are enrolled
Performance • The system must support 30 users online simultaneously • Response time must not exceed 5 seconds • System is to be operational 365 days a year • Accounting department must prepare client statements by the 3rd of each month • System must produce a class roster for any course as soon as the first pet is enrolled
Controls • The system must provide log-on security at the operating system level and at the application level • Users of the system are only to be added, edited, or deleted by a manager • System will be fully accessible to all employed by Snug’s Pet Resort who hold the title of: Veterinarian, Manager, and Trainer • Receptionist will only be able to print out daily reports of courses conducted, class rosters, and adding new clients
The manager must approve any training from a client that will be making monthly payments to pay for courses • The accounting department is to report any client who is past due on payments exceeding 60 days • The system must generate an error log file that includes the error type, description, and time
Show System • url: to system?