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Simplifying iOS Management & Distribution

Learn how to manage iPads easily for a seamless end user experience with helpful tips and terminology in iOS management. Discover the best practices for Apple Configurator 2 and more!

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Simplifying iOS Management & Distribution

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  1. iPad Simple: Making iOS Management & App Distribution As Simple As Pressing the Home Button Presented by: Henry B. Burroughs, III

  2. Henry Burroughs • #EdTech Consultant • #TechDir for 12 years • IT & Teaching • Linux, Mac, & Windows Henry@TechnologyWIN.com www.TechnologyWIN.com

  3. How do you provide an amazing end user experience that integrates with your network?

  4. It Takes • Planning • Preparation • Training

  5. Terminology • DEP: Device Enrollment Program • Apple School Manager: DEP for Education • Supervision: Allows for extra restrictions & Single App Mode • VPP: Volume Purchase Program

  6. Terminology • OTA: Over The Air • Caching: Storing files & data for future use • Configuration Profiles: Settings & overrides for iOS devices • Managed Apple IDs: Restricted & disallow purchasing

  7. Where to begin • How many iPads are you going to manage? • What is your budget for the iPads? • What control do you want over the iPads? Realtime? • Do you have a Mac laptop available? • Are you going to use paid apps and iBooks or only free apps?

  8. Volume Purchase Program • Three types of VPP • Standalone • DEP • Apple School Manager (Migrate Standalone to DEP first) • Redeeming iLife/iWork apps: https://support.apple.com/en-us/HT202953 • Rule of 10-20

  9. Apple School Manager (ASM) • Next generation of DEP for Education • Creates and manages VPP accounts • Allows you to assign iPads to MDM servers for OTA settings • Create & manage “Managed Apple IDs” • Helps retain ownership over stolen iPads

  10. Managed Apple IDs • Different than Apple IDs for Students • Organization “owns” the managed Apple IDs • Avoids issues with children under age 13 under COPPA (Children’s Online Privacy Protection Act)

  11. Apple Classroom

  12. VPP / ASM best practices • Don’t make a regular username a VPP or admin account • Create an alias that can be redirected to a group or a single user.

  13. Apple Configurator 2 Vs MDMs

  14. Apple Configurator 2 Demonstration

  15. #BetterTogether • Using Apple Configurator 2 can speed up MDM enrollment • Apple Configurator 2 can help with DEP activation, but it can be cranky • Apply restrictions and profiles from your MDM, not Apple Configurator 2 • Can’t share the same VPP account between MDM and Configurator 2 • You can use multiple VPP accounts in each

  16. Apple Configurator 2/MDM Demonstration

  17. Speeding Things Up

  18. Apple Caching Server

  19. Monitoring Caching Server Tail -F /Library/Server/Caching/Logs/Debug.log

  20. Apple Configurator 2/MDM Tips & Tricks

  21. Apple Configurator 2 Multiple Operations I can only use AC2 for one operation at a time!? 😱 But wait, just open a new window from File 😎 Limitation: 🚫 use same blueprint concurrently

  22. DEP, AC2, & WiFi

  23. Supervision Identity Issues

  24. Supervision Identity Issues

  25. AC2 & Profile Identifier • Give yourself a better profile identifier than the default one

  26. Activating DEP Devices via Non-DEP

  27. Going Above & Beyond

  28. What is Bonjour? • Apple’s implementation of zero-configuration networking (zeroconf) • Allows for printer, Apple TV, iTunes & other discovery on the subnet. • Limits: Broadcasts within subnet only.

  29. Bonjour Browsers http://www.tildesoft.com/files/BonjourBrowser.dmg https://hobbyistsoftware.com/bonjourbrowser https://appsto.re/us/5Jkns.i (IOS Bonjour Browser)

  30. Bonjour Gateways • Rebroadcast Bonjour notifications • Doesn’t actually route traffic • Clients need functional route between subnets

  31. Airprint • Driverless printing for iOS & MacOS • Via WiFi or wired network • Printers announced via Bonjour • Supported by most new printers • Extension of IPP (Internet Printer Protocol)

  32. Legacy Printers • No Airprint support • Examples: Copiers, USB connected printers • Free & paid products provide Airprint • Paid: Handyprint, Printopia, Presto • Free: Linux & CUPS

  33. What is CUPS? • Common Unix Printing System • Modular Printing system (replaced LPD) • Used by Apple in MacOS as well as Linux/Unix

  34. Build a Bonjour Gateway & Airprint Server

  35. Thank you for participating! For slides & additional handouts: https://goo.gl/5FBHj4

  36. References Apple Classroom image: http://www.macrumors.com/2016/03/21/apple-event-tidbits-256gb-ipad-pro-and-more/ Apple Caching Server Diagram: http://www.peachpit.com/articles/article.aspx?p=2165643 & OS X Server Essentials Book

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