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Serena Dashboard

Serena Dashboard. Rajiv Amar Director, R&D. Serena Software. Serena Software helps organizations orchestrate their application development, IT and business processes.

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Serena Dashboard

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  1. Serena Dashboard Rajiv AmarDirector, R&D SERENA SOFTWARE INC.

  2. Serena Software • Serena Software helps organizations orchestrate their application development, IT and business processes. • More than 3,000 enterprises, encompassing almost one million users worldwide, depend on Serena’s Application Lifecycle Management, Service Management and Business Process Management solutions to deliver great applications with confidence and to automate important processes for speed, auditability and efficiency. • Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries. SERENA SOFTWARE INC.

  3. Today’s IT Dilemma Disparate Tools Disconnected Processes App Dev IT Ops Disconnected IT SERENA SOFTWARE INC.

  4. Two Choices…… Consolidate Or Orchestrate

  5. Our Approach Svc Catalog SBM Service Serena Service Manager Vault Control Automation SBM Serena Dashboard SBM S M SerenaReleaseManager Production Dim CM PVCS ZMF SBM Dim RM PC SBM Deploy Demand Serena RequirementsManager Serena DevelopmentManager Develop

  6. Serena’s Orchestrated IT Strategy Business Users & Customers Serena Request Center Development Operations Serena Lifecycle Dashboard Serena Demand Manager Serena Development Manager Serena Release Manager Serena Service Manager Serena Business Manager

  7. Top 4 Issues with Metrics & Business Intelligence $ Too Expensive Too Long Siloed Tools & Teams Frequent Changes SERENA SOFTWARE INC.

  8. Serena Dashboard Across All Tools Out of the Box Drill down to source data, including third-party tools Pre-configured IT dashboards and metrics Data + Process Flexible & Easy See both IT data & process metrics Customize views, charts, report publication & more SERENA SOFTWARE INC.

  9. What’s in the BOX • Project Management • Requirements Management • Quality Management • Development Management • Release Management • Mainframe Management • Service Requests • Demand Management • IT Operations • CIO 80+ SERENA SOFTWARE INC.

  10. 3 Ways to Personalize Your Own Dashboard Professional Services End Users Administrators • Published reports within views • Personalize views • New report types • Create views • Manage Connection Resources • Manage attributes with existing reports and views • Integrate 3rd party content • Add objects to existing metadata • Customize Dashboard SERENA SOFTWARE INC.

  11. Flexible & Modern Architecture Dashboard Reports MetadataModel JDBC JDBC Web Services or DB Access XML (ETL) DataWarehouse ETL ZMF Requirements Manager Development Manager Release Manager Service Manager Third-Party Tools SBM SERENA SOFTWARE INC.

  12. Serena Dashboard Demo in 2 Steps • Simple to set up • Using the Dashboard SERENA SOFTWARE INC.

  13. Questions + Answers SERENA SOFTWARE INC.

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