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Learn how to write effective business English letters for making requests. This educational material provides examples and tips for writing professional and persuasive letters.
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Výukový materiál zpracován v rámci projektu EU peníze školám Registrační číslo projektu: CZ.1.07/1.5.00/34.0208
BUSINESS ENGLISH REQUESTS
Your letter should include • a short introduction of your company • an opening part - an explanation where you get their address or other contacts • a request - some information about what you would like to get from them • a closing part
a) Introduction of the company • We are a leading steelworks in the region of..... • I am writing in reference to my company, Ocean Steelworks Corp., • We are an importer of .......... • Our company deals with....
b) An opening part • We refer to our conversation at the Milano Trade Fair.... • Your name has been given us by the Chamber of Commerce in.... • We have obtained your name and address from.. • We have seen your stall with your products at the Frankfurt Fair....
b) An opening part • We have heard you are exporters of .... • I have recently talked with your representative, Mr.George Black.... • Our business partner Mr.Thomas Ward has recommended your firm to us. • Mr.Thomas Ward from Luton was kind enough to give me your name and address..
b) An opening part • I have been referred to you by Mr.Jones from Whitefridges, Ltd. • We have seen your advertisement in the local newspaper and we would like to ask you for your new catalogue and a price list.
b) An opening part • We have seen your advertisement in our newspaper and should be pleased to make business with you... • We have been informed by ... that your firm is one of the leading importers of...
c) A request • We would appreciate your sending us your catalogue and price list. • We should be grateful if you let us know what you have to offer in the way of... • We are interested in the products you advertise.
c) A request • Will you please send us a sample of items listed above? • We would like to know if you are ready to to give us a special discount in bulk orders. • We could place large orders with you if your patterns and prices are suitable.
c) A request • Our demand for these products is quite considerable. • As we have a big turnover, we hope to be given special terms. • Please let us know if you have the goods in stock and when you can deliver them.
d) A closing part • We shall compare your prices and if satisfied, we will send you the order. • We hope that you will shortly be able to furnish us with the information requested. • We hope that you will shortly be able to make us an offer.
d) A closing part • We are looking forward to hearing from you soon. • We should be very pleased to make business with you and we look forward to hearing from you in the near future. • We assure you that once we are satisfied with a supplier we do not change them.
d) A closing part • We trust your prices will be competitive enough for us to conclude this business to mutual advantage. • If you can give us any further assistance, do not hesitate to contact us.
Použitá literatura: Bočánková, M., Hedvábná, I., Kalina, M. 2004. Anglická obchodní korespondence. Ekopress, s.r.o Dyčková, J., Neumannová, O. 1998. English for bankers. RADIX, s.r.o Henderson, D., Streitwieser, V. 2006. Business English. Grada Publishing Jones, L., Alexander, R. 2003. New International Business English. Cambridge University Press Mackenzie, I. 1995. Financial English. Language Teaching Publications Měšťan, J. 2002. Anglický obchodní dopis se vzorovými dopisy. Nakladatelství JM Písek
Použitá literatura: Radice, F. 1992. English for banking. Macmillan Publishers Skuch, E. 2005. Fit for Business English - Fráze. Grada Publishing Tilley, R. 2005. Fit for Business English – Korespondence. Grada Publishing Treger A. 2008. Inside the European Union. Leda s.r.o Abbs, B., Freebairn, I., Barker, Ch., 2003. New Snapshot Pre-Intermediate, Pearson Education Limited Obrázky: http://search.creativecommons.org/