Intercultural Communication In the Global World

1. Intercultural CommunicationIn the Global World • Canada, Germany, Brazil, and Japan 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 1

2. Table of contents • Introduction • Power Distribution • Social Framework • Non-verbal Communication • Time: Linear, Flexible, or Cyclical • Electronic Communication • Conclusion 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 2

3. Communication • Communicationis the process of creating and sharing information with one another • In order to achieve effective intercultural communication we have to understand how different cultures communicate 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 3

4. Power Distribution • Communication styles differ by how power is distributed within an organization • There are essentially two types: • hierarchical, and democratic 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 4

5. Hierarchical Structure • In a hierarchical structure the most power is held by the highest ranking individual 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 5

6. Democratic Structure • Where as in a democratic structure, power distribution is uniformed among the individuals 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 6

7. Democratic Structure • Most North American businesses have the relatively democratic organizational patterns • They tend to allow a free flow of information 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 7

8. Social Framework • Social Framework is based on the amount of information that is implied versus stated directly in a communication message 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 8

9. Social Framework • Understanding the differences between a high-context culture and a low-context culture is essential to accurately decoding the message. 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 9

10. High-Context Cultures • In high-context cultures, • the meanings of the messages are found in the situation and in the relationships of the communicators or are internalized in the communicator’s beliefs, values, and norms 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 10

11. Low-Context Cultures • In low-context cultures, • less emphasis is placed on the context. Instead they rely on explicit verbal messages. 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 11

12. Non-verbal Communication • Communication specialists estimate that three-fourths of our communication is nonverbal and takes place through our behavior. Nonverbal cues serve as the markers of ones’ identities. 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 12

13. Non-verbal Communication • The way people dress, the accent pattern, and the nonverbal way of gesturing, all deliver messagesto others 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 13

14. Time • A culture’s perception of time can alter the message being communicated • There are three categories of time: • Linear, Flexible, or Cyclical 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 14

15. Linear Time • In a culture that uses linear time, tasks are sequential • The focus is on the task to be completed within a certain framework 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 15

16. Flexible Time • Cultures that view time as flexible are reluctant to strictly measure or control it. • The focus is on the present 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 16

17. Cyclical Time • In cyclical time cultures, time manages life and humans must adjust to time • Time is viewed as cyclical, circular, and repetitive 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 17

18. Cyclical Time • The human being does not control time • People must live in harmony with nature and subscribe to the cyclical patterns of life 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 18

19. Cyclical Time • Examples of cyclical time cultures include most Asian, African, and Native American cultures 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 19

20. Electronic Communication • The past decade has brought many advances in technology. These advances are affecting the way cultures communicate and do business 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 20

21. Conclusion • Different cultures have different ways to communicate, and by understanding how these cultures communicate, effective inter-cultural communication can be achieved. 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 21

22. THE END • ANY COMMENTS/ QUESTIONS? 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 22

23. Thank You.. 07/30/08 Presenting by Ryan Han, Gillian Epp, Sarah Lee, and Marsha Hasjim 23