Habit #5:

1. Habit #5: Seek first to understand, Then to be understood p.164

2. A Timed Test • Read the directions • Begin

3. Definition • This habit is to listen first, talk second; see things from another person’s point of view before sharing your own.

4. Please Listen When I ask you to listen to me And you start giving me advice, You have not done what I have asked. When I ask you to listen to me And you begin to tell me why I shouldn’t feel that way, You are trampling on my feelings.

5. When I ask you to listen to me And you feel you have to do something To solve my problem, You have failed me, Strange as that may seem. Listen! All I ask is that you listen. Don’t talk or do – just hear me.

6. Let’s practice this habit… • The Wright Family Activity • Below your definition record the following… • “The Wright Family Activity was difficult because…” • “We would have been more successful if…”

7. 5 Poor Listening Styles • SPACING OUT: ignoring the person talking to you while you’re caught up in your own thoughts • PRETEND LISTENING: listening in a way that makes the other person feel they are not important

8. SELECTIVE LISTENING: focusing in on only part of the conversation that interests you, rather than hearing out the other person’s thoughts • WORD LISTENING: focusing on the words only, not the body language or the meaning behind the words • SELF-CENTRED LISTENING: hearing others’ words from your point of view only, thus turning the conversation around to what interests you

9. Often we get into trouble because we jump to conclusions without understanding all the details, as this poem written by a teen named Logan illustrates: The other day I saw my girl Walking with some other man They were walking and giggling and having a time And I saw she was holding his hand! I stood back and spied, my eyes filled with tears As I watched this foul display Some overly cheerful bicep with legs Was taking my baby away!

10. As I spied over dumpsters with feelings of hate I saw them in a close embrace! Now I’m broken-hearted Cause before they parted I saw her kiss his face. That ended my garbage-can espionage I thought I had seen quite enough I decided to confront that devilish girl Who I had once called my true love.

11. So I typed up an e-mail to that wicked female And gave her a piece of my mind. But I won’t say what I said, In case there’s kids present But I will say my words were unkind. I said it was the end, And right when I clicked send I heard my telephone ring. I picked up the receiver and couldn’t believe her It was my little ex…thing.

12. She said, “Sorry babe that I haven’t seen you all day But my older brother is in town! Did I ever mention that he is a boxer An one of the biggest around?! “He’d like to meet you, But he’s quite protective So behave whatever you do, I’ll check my e-mail and then we’ll come by And…oh look! Here’s an e-mail from you!”

13. It’s important not to judge too quickly.. • Sometimes things look one way, when they are actually not what we think. • It’s important to ask questions and see out the true answers before you judge too quickly. • Here are some examples.

14. 3 Keys to Genuine Listening (p.171-176) • Listen with you eyes, heart and ears • Stand in their shoes • Practice mirroring (using your own words to reflect the other person’s feelings; this lets them know you heard them).

15. Scenario Activity • In groups of four discuss your scenario and answer the questions based on what we have learned. • Paste it into your booklet • Each group will present their scenario and answers