SPRINGHILL GROUP - Effective Communication with the Elderly
http://www.goodreads.com/topic/show/1272288-springhill-group---effective-communication-with-the-elderly
It is quite a challenge sometimes to talk or to communicate to elderly because you may need to consider and deal with differences in ages, ideals, priorities and perhaps even hearing or mental cognition issues on top. Don’t close your mind and take it for consideration that your elderly friend or loved one may have been raised differently. Generation gap is another issue why it can be hard to communicate with the elderly but once understood, you will find many wonderful things to learn from one another if you just take the time to listen.
When talking to the elderly, look them in the eye. We all know that looking in the eye when talking to someone is a sign of respect. That is a general rule and that has always been and forever will be. An honest person will never be afraid to look you in the eye and it is also a sign of a genuine interest in the person you are conversing with.
Do not use or maybe you could turn off you mobile devices, more often than not they do not understand these things and they will feel destructed by it and worse will feel like they are playing second fiddle to a piece of equipment that can lead to them to shut down and lose interest in talking to you.
Always be respectful, this applies to everyone. You might confuse this with being sweet and condescending but these two are different from respect. Listen to them, or maybe if fitting you can place your hand on their hand or arm. Remember, they are your elderly and not your children so never call them names like, ‘sweetie’, ‘honey’, or ‘darling’, that will be rude!
http://news.springhillcaregroup.net/2013/03/20/news-springhill-care-group-effective-communication-with-the-elderly/
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