1 / 30

Marden Medical Practice

Marden Medical Practice. Patient Survey Results 2012 - 2013. What services would you like to see developed within the NHS?. Alcohol and substance abuse support and understanding. Speedier availability to see consultants. More after care when sent home from hospital.

neilt
Download Presentation

Marden Medical Practice

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Marden Medical Practice Patient Survey Results 2012 - 2013

  2. What services would you like to see developed within the NHS? • Alcohol and substance abuse support and understanding. • Speedier availability to see consultants. • More after care when sent home from hospital. • More counselling services. • Better use of Exercise On Prescription. This should be able to be used more freely by • Doctors and more people should qualify. • Link to complementary health services. • A complete medical check up for all persons at 65. • Podiatry Services.

  3. Thank you for taking the time to complete our Patient Questionnaire. If you have any further comments, please leave them below • Please will you reinstate the bicycle racks/shed when the works are finished. Please help • keep services provided by directly employed NHS staff rather than private contractors. • In the long run private services will break up the cohesive NHS we still have. I prefer to • see the same GP if possible please try and keep stability in GP employment at the • surgery. • Marden has always been a very good practice, I have been a patient here for 23 years. • Dr's, nurses and receptionists all very helpful and kind. • I think its important that the attitudes toward older patients should be more positive. • It should also be recognised that not all illnesses are necessarily age related and that • medical judgements should not be entirely guided by age. • It would be nice to have someone on the front desk all the time even if they are working, • bell ringing is not right ,it also passes on bacteria. • Whilst sitting waiting for my appointment the last time I visited the practice I witnessed • a female patient who I can only say was been very rude and aggressive towards one of • your receptionist. The receptionist could not have handled it better and dealt with the • patient with utter professionalism. She remained calm throughout and was a real credit • to your practice. I can not believe that receptionists or anyone else within the NHS have to • put up with this behaviour, it should not be tolerated at all and these types of patients • should be penalised within the NHS.

More Related